Michelle Fraterrigo
Saint Augustine,FL
Summary
Respectful Loan Officer with 24 years of hands-on experience evaluating and authorizing various loans. Dependable professional polished in assembling loan packages, initiating loan applications and analyzing loan programs to match borrower's profile. Communicative team player with in-depth knowledge of banking products and associated services.
Overview
10
10
years of professional experience
Work History
Loan Officer
SpringEQ
Jacksonville, FL
10.2023 - Current
- Answered customer inquiries involving rates, products and loan application status to facilitate quality customer service.
- Verified accuracy of loan documents prior to approval.
- Recommended loan approvals and denials based on customer loan application reviews.
Loan Officer
PennyMac Loan Services
Jacksonville, FL
06.2020 - 12.2022
- Reviewed credit histories, income statements, and other financial information of loan applicants.
- Approved or denied loan applications based on established guidelines.
- Performed daily maintenance of loan applicant database.
Loan Officer
Ditech Financial
Jacksonville, FL
01.2017 - 12.2019
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Developed and maintained relationships with potential customers to increase loan business.
- Delivered high levels of customer service to facilitate smooth processes.
Loan Officer
Carrington Mortgage Holdings
Jacksonville, FL
05.2014 - 12.2016
- Educated customers on variety of loan products and available credit options to promote valuable decision-making.
- Developed and maintained relationships with potential customers to increase loan business.
- Delivered high levels of customer service to facilitate smooth processes.
Education
Bachelor of Science - Psychology
University of Phoenix
Tempe, AZ06-2008
Skills
- Customer Service-Focused
- Financial Advising
- Team Player
- Excellent Communicator
- Financial Counseling
- Credit Analysis
- Reliable
- Excellent Time Management
Timeline
Loan Officer
SpringEQ
10.2023 - Current
Loan Officer
PennyMac Loan Services
06.2020 - 12.2022
Loan Officer
Ditech Financial
01.2017 - 12.2019
Loan Officer
Carrington Mortgage Holdings
05.2014 - 12.2016
Bachelor of Science - Psychology
University of Phoenix
Similar Profiles
JUSTIN MARINEJUSTIN MARINE
Library Outreach Specialist at St. Johns County GovernmentLibrary Outreach Specialist at St. Johns County Government
Anna Moon FarrellAnna Moon Farrell
Clinical Supervisor at Stepping Stones Group, LLCClinical Supervisor at Stepping Stones Group, LLC
Rotlig CarmonaRotlig Carmona
Pet Sitter at Neighbors HousePet Sitter at Neighbors House
Max LazarzMax Lazarz
Contractor at Self-employeedContractor at Self-employeed
Christopher KadyChristopher Kady
Loan Officer at Nationwide Mortgage Bankers, Inc.Loan Officer at Nationwide Mortgage Bankers, Inc.