Michelle Gadsden
Phillipsburg,NJ
Summary
Motivated coach with engaging personality and flexible approach. Upbeat, friendly and anticipating needs of players. Positive coaching style to help players advance if they want to and enjoy the sport the play.
Overview
12
12
years of professional experience
Work History
Server
Luigi's Rancho
05.2022 - 10.2023
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Learned and followed local alcohol laws to keep restaurant compliant with regulations while serving spirits.
- Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Shift Leader
Stewart's Shops
09.2019 - 02.2021
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Barista
Starbucks
11.2018 - 09.2019
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Controlled line and crowd with quick, efficient service.
- Cleaned counters, machines, utensils, and seating areas daily.
- Maintained regular and consistent attendance and punctuality.
- Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Sales Associate
Target
08.2011 - 10.2018
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Helped customers locate products and checked store system for merchandise at other sites.
- Prepared merchandise for sales floor by pricing or tagging.
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Answered customer questions about sizing, accessories, and merchandise care.
Education
Associate of Arts - Liberal Arts And General Studies
Warren County Community College
Washington, NJ05.2017
High School Diploma -
Warren County Technical School
Washington, NJ06.2014
Skills
- Game Rules Understanding
- Physical Conditioning
- Community Relations
- Pitching Skills
- Nutritional Education
- Team Training
Additional Information
Aside from playing softball from ages 5-19, I have coached for a number of seasons as an assistant coach on a travel softball team. Age levels ranging from 12-18. My team is the high school level of our system but I have also helped out at the 12U level. I have done private pitching lessons for a number of girls ages raging from 11-16. In the past I have volunteered to help run a number of private and public clinics for age ranges 10-16 where I have helped with infield/outfield drills and basic position focused training, basic pitching and catching fundamentals, and hitting fundamentals. I have also volunteered at a hitting specific clinic for more in-depth training as a hitter.
References: Heather Olla (973) 796-7775. Desiree Mora (908) 313-0081. Sherry Cameron (908) 601-2554. Mike Santoiemma (908) 343-9393.
Timeline
Server
Luigi's Rancho
05.2022 - 10.2023
Shift Leader
Stewart's Shops
09.2019 - 02.2021
Barista
Starbucks
11.2018 - 09.2019
Sales Associate
Target
08.2011 - 10.2018
Associate of Arts - Liberal Arts And General Studies
Warren County Community College
High School Diploma -
Warren County Technical School