Michelle Geraghty

I was the face of the company which was a family owned business. I was the office manager, head of customer service, answering phones, selling cars, DMV runs, paying all bills and investors.

• Handled scheduling and managed timely and effective allocation of resources and calendars.
• Managed office budget to handle inventory, postage and vendor services.
• Implemented and maintained company protocols to facilitate smooth daily activities.
• Reviewed contracts for accuracy prior to signing off on behalf of the company.
• Negotiated contracts with vendors, securing favorable terms and cost savings.
• Resolved customer complaints or answered customers' questions.
• Managed daily office operations to ensure smooth workflow and efficiency.
• Coordinated scheduling for appointments and meetings with clients and vendors.
• Maintained office supplies inventory, ordering materials regularly.
• Developed and implemented office procedures to improve organization.
• Handled correspondence, including emails and phone calls from customers and partners.
• Supported financial tasks, including invoicing and expense tracking for the office.
• Tracked invoices and payments to ensure accuracy of accounts receivable and payable information.
• Oversaw client payments to ensure timely follow-up on overdue accounts. due from clients and promptly contacted clients with past due payments.
• Managed front desk operations including greeting visitors, answering questions or directing them to appropriate personnel.
• Performed general bookkeeping duties such as reconciling bank statements and creating journal entries.
• Supervised staff members, organized schedules and delegated tasks.
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• Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
• Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
• Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
• Engaged with customers to build rapport and promote long-term loyalty for increased sales.