Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Gomez

Las Vegas,NV

Summary

Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.

Overview

6
6
years of professional experience

Work History

Treatment coordinator

Just For Kids Dentistry & Orthodontics
04.2024 - Current

As a Dental Treatment Coordinator, I presented the patients to the Doctor by providing the childs name, age, medical/dental history, parents or guardian concerns, and any necessary notes. I also presented treatment to the appropriate guardian and further explained how insurance coordinates benefits if it should and answer any questions the patient or guardian has.

Treatment coordinator

Boca Dental and Braces
06.2023 - 04.2024
  • I maximized and managed the provider's schedule to prepare the office for the rest of the day; greeted patients with a smile and ensured all necessary documents and paperwork were prepared; I understood and communicated information regarding the patients procedures, treatment plans, terminology, tools, insurance coverage, and benefits.

Greeter/Marketing Executive

Hilton Grand Vacation
02.2023 - 05.2023

As a marketing executive I was responsible for developing and implementing campaigns to promote events and other social gatherings for the guests. I further researched market trends and customer behavior to create strategies that resonate with the appropriate audience. I managed advertising campaigns, build brand awareness, and communicate with customers on they daily bases.

Receptionist

Home2 Suites by Hilton
06.2022 - 02.2023
  • I was responsible for greeting guests in an efficient and courteous manner
  • I was the first face that many see upon arrival, as the Hotel front desk agent, I checked guests in and out of their rooms, distributed room keys, answered questions and processed payments for hotel services
  • I welcomed every guest in a warm and friendly manner and was responsible for providing all of the guests with an accommodating experience by coordinating amenities and responding to customers' needs.

Associate

In-N-Out Burger
07.2018 - 05.2022
  • I would take care of the customer and assist the customer with whatever concerns they may have
  • I worked in a very fast paced environment and learned to maintain a professional company look.

Education

Bachelor of Science - Clinical Psychology

San Diego State University
San Diego, CA
05.2023

Skills

  • Fast Learner
  • Leadership
  • Great communication
  • Appointment Scheduling
  • HIPAA Compliance
  • Knowledge of dental insurance
  • Office Administration
  • Dental knowledge
  • Insurance Verification
  • Patient Care Coordination
  • Treatment Planning
  • Meeting Preparation

Timeline

Treatment coordinator

Just For Kids Dentistry & Orthodontics
04.2024 - Current

Treatment coordinator

Boca Dental and Braces
06.2023 - 04.2024

Greeter/Marketing Executive

Hilton Grand Vacation
02.2023 - 05.2023

Receptionist

Home2 Suites by Hilton
06.2022 - 02.2023

Associate

In-N-Out Burger
07.2018 - 05.2022

Bachelor of Science - Clinical Psychology

San Diego State University
Michelle Gomez