
Organized Dental Receptionist providing detailed customer service and scheduling support. Well-versed liaison between patients, dentist and insurance providers, coding appropriately and managing coverage plans.
As a Dental Treatment Coordinator, I presented the patients to the Doctor by providing the childs name, age, medical/dental history, parents or guardian concerns, and any necessary notes. I also presented treatment to the appropriate guardian and further explained how insurance coordinates benefits if it should and answer any questions the patient or guardian has.
As a marketing executive I was responsible for developing and implementing campaigns to promote events and other social gatherings for the guests. I further researched market trends and customer behavior to create strategies that resonate with the appropriate audience. I managed advertising campaigns, build brand awareness, and communicate with customers on they daily bases.