MIchelle Gonzalez
Anchorage,AK
Summary
Experienced nursing professional providing quality care to patients in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment.
Overview
19
19
years of professional experience
Work History
Certified Nurses Aide
Alaska Native Tribal Health Consortium
Anchorage, AK
10.2014 - Current
- Assisted in daily living activities, ensuring patient comfort and safety.
- Monitored vital signs and reported changes to nursing staff promptly.
- Implemented care plans under supervision, promoting patient recovery and well-being.
- Trained new aides on procedures, enhancing team efficiency and service quality.
Quayana Care Coordination Agent
Alaska Native Tribal Health Consortium
Anchorage, AK
10.2012 - 10.2014
- Performed customer service skills within the scope of the Quayana Care Coordination department, including working with Hospital Operators, Medicaid staff, Housing staff and Travel Coordinators.
- Facilitated patient care coordination within Alaska Native communities to enhance health outcomes.
Office Manager
Alaska EHealth Network
Anchorage, AK
08.2010 - 06.2012
- Worked in helping to collaborate the Regional Extension Center and Health Information Exchange.
- Managed accounting duties and completed data entry.
- Coordinated office events and meetings, ensuring timely execution and optimal scheduling for all participants.
Health Media Specialist
Alaska Native Tribal Health Consortium
Anchorage, AK
12.2009 - 07.2010
- Developed and implemented multimedia content strategies to enhance community health communication.
- Coordinated outreach initiatives promoting health education through various digital platforms.
- Managed social media campaigns to increase engagement and awareness of health programs.
- Conducted training sessions for staff on effective media tools and best practices in communication.
Office Manager
Alaska Native Tribal Health Consortium - Community Health
Anchorage, AK
08.2007 - 11.2009
- Streamlined office operations by implementing efficient scheduling and resource allocation processes.
- Coordinated communication between management and staff to enhance workflow efficiency.
- Responsible for KRONOS timekeeping for 20 employees
- Manage two Board Committee Meeting and provide full support including travel, lodging, stipends, logistics and minute taking for both meetings
- Coordinate Community Health Services (CHS) staff meetings and events
- Meeting recorder for CHS Division Leadership Team (DLT) meetings. Assist in developing distribution agendas.
- Provide excellent customer service, being available to answer and assist Board members as needed.
Education
No Degree - Health Services Administration
Alaska Pacific University
Anchorage, AK08-2026
Skills
- Reliable team player
- Adaptable
- Basic life support
- Vital signs monitoring
- Patient-focused care
Accomplishments
2007-2009
Leadership Excellence through Advancement and Determination or LEAD
2024
Employee of the Year Alaska Native Tribal Health Consortium
2020 5 East Covid Unit Team of the Year
Timeline
Certified Nurses Aide
Alaska Native Tribal Health Consortium
10.2014 - Current
Quayana Care Coordination Agent
Alaska Native Tribal Health Consortium
10.2012 - 10.2014
Office Manager
Alaska EHealth Network
08.2010 - 06.2012
Health Media Specialist
Alaska Native Tribal Health Consortium
12.2009 - 07.2010
Office Manager
Alaska Native Tribal Health Consortium - Community Health
08.2007 - 11.2009
No Degree - Health Services Administration
Alaska Pacific University