Michelle Gottwald
Carpinteria,California
Summary
Dynamic nursing leader with strong clinical expertise and a proven track record in enhancing quality care. Skilled in interpersonal communication, compliance monitoring, and crisis management, contributing to operational effectiveness.
Overview
34
34
years of professional experience
1
1
Certification
Work History
Assistant Director of Nursing
Santa Barbara City Collate
Santa Barbara, California
08.2022 - 06.2023
- Trained new Director during transition into role, ensuring smooth integration.
- Collaborated with faculty to develop nursing curriculum and establish learning objectives.
- Facilitated communication among staff, students, and administration on nursing-related issues.
- Assessed clinical staff competency to enhance quality and ensure safety.
- Provided leadership support during crises to maintain operational effectiveness.
- Monitored compliance with hospital policies and accreditation standards to uphold quality care.
Director of Nursing
Santa Barbara City College
Santa Barbara, California
12.2012 - 05.2022
- Maintained clinical competence while teaching students in the clinical setting.
- Developed nursing curriculum aligned with educational standards and regulations.
- Managed clinical staff schedules to ensure adequate coverage and support.
- Coordinated training sessions for nursing staff on best practices and compliance.
- Implemented policies to ensure safe and effective nursing practices in education.
- Reviewed incident reports submitted by nurses related to any adverse events that occurred during their shift.
- Oversaw the daily operations of the nursing department including staffing, scheduling, budgeting, and resource allocation.
- Resolved conflicts among staff members in a professional manner while maintaining positive working relationships.
- Assisted with recruitment efforts by interviewing potential employees and making hiring decisions when appropriate.
- Provided clinical guidance and direction to nursing staff to ensure quality care was provided in a timely manner.
- Monitored changes in laws and regulations related to healthcare delivery services to ensure compliance with all applicable standards.
- Conducted performance evaluations for all nursing staff members and made recommendations for improvement when necessary.
- Participated in interdisciplinary teams to discuss patient care issues or concerns and develop solutions as needed.
- Set and monitored achievement goals for nursing department consistent with established philosophy and standards of practice.
Intensive Care-Clinical Resource Nurse
Santa Barbara Cottage Hospital
Santa Barbara, California
01.2004 - 10.2018
- Delivered accurate and efficient care to critically ill patients while executing daily responsibilities.
- Collaborated with diverse coworkers to achieve collective objectives successfully.
- Organized and prioritized tasks to meet service goals effectively.
- Resolved customer issues promptly, ensuring high levels of satisfaction through friendly service.
- Provided exceptional service during face-to-face and phone interactions with customers.
- Worked closely with team members to meet project deadlines and objectives.
- Utilized advanced technical skills to troubleshoot complex issues and implement effective solutions.
Clinical Manager
Santa Barbara Cottage Hospital
Santa Barbara, California
03.2000 - 01.2004
- Managed daily operations, including staffing, budgeting, scheduling, and resource allocation.
- Supervised nursing staff to ensure adherence to hospital policies and standards.
- Oversaw documentation processes for regulatory compliance and accuracy.
- Facilitated interdepartmental communication to enhance patient services and support.
- Participated in interdisciplinary meetings to exchange best practices and improve care delivery.
- Cultivated high morale and staff retention through effective communication and proactive problem resolution.
- Delegated tasks effectively while supporting staff to ensure successful task completion.
- Enforced compliance with healthcare regulations, including Medicare, Medicaid, HIPAA, OSHA, and CLIA.
Enterostomal Clinical Resource Nurse
Santa Barbara Cottage Hospital
Santa Barbara, California
02.1999 - 03.2000
- Oversaw operations for Skin, Wound, and Ostomy department, enhancing patient care quality.
- Managed Urodynamic clinic, improving operational efficiency and patient outcomes.
- Collaborated with interdisciplinary teams to ensure comprehensive patient support.
- Assisted in developing individualized nursing care plans for optimal treatment.
- Coordinated supply orders and managed relationships with hospital vendors.
- Provided documentation to facilitate timely insurance reimbursements.
- Delivered patient care and support across diverse medical environments.
Nurse Educator/Diabetic Educator
Santa Barbara Cottage Hospital
Santa Barbara, California
06.1995 - 01.1999
- Developed educational programs for nursing staff to enhance knowledge in patient care and safety protocols.
- Facilitated training sessions on critical care practices and safety standards.
- Assessed training needs through comprehensive surveys and evaluations of nursing staff.
- Created instructional materials to support nursing education initiatives.
- Evaluated training program effectiveness using participant feedback for continuous improvement.
- Coordinated continuing education opportunities for nursing staff and healthcare professionals.
- Maintained detailed records of training activities, tracking staff progress against targets.
- Provided education for inpatient and outpatient diabetic patients, including pediatric and gestational cases.
Medical/Surgical Clinical Nurse Coordinator
Santa Barbara Cottage Hospital
Santa Barbara, CA
03.1989 - 06.1995
- Coordinated patient care plans with interdisciplinary teams to ensure comprehensive treatment delivery.
- Managed daily operations of nursing staff, enhancing workflow and communication efficiency.
- Facilitated patient education sessions to improve health literacy and promote self-management skills.
- Implemented evidence-based practices, boosting quality of care and ensuring patient safety.
- Oversaw staff training programs to elevate clinical competencies and enhance team performance.
- Evaluated patient outcomes to refine care strategies addressing individual needs.
- Monitored compliance with regulatory standards, ensuring adherence to best practices in the facility.
- Collaborated with healthcare professionals to optimize patient outcomes through effective teamwork.
Education
Master of Science - Nursing Education
California State University, Los Angeles
Los Angeles, CA03-2007
Bachelor of Science - Nursing
California State University, Dominguez Hills
Carson, CA05-1999
Associate of Arts - Nursing
Santa Barbara City College
Santa Barbara, CA12-1998
Skills
- Experienced in assessment, plan development, implementation, and evaluation of outcomes
- Effective communication, customer assistance and relationship development
- Google Suite proficiency Quick learning of software, document and spreadsheet management
- Management of communication devices with
strong interpersonal abilities - Technical expertise with equipment handling and support
Certification
- CA RN license 437303
- BLS in progress
Languages
Spanish
Professional
German
Limited
References
References available upon request.
Timeline
Assistant Director of Nursing
Santa Barbara City Collate
08.2022 - 06.2023
Director of Nursing
Santa Barbara City College
12.2012 - 05.2022
Intensive Care-Clinical Resource Nurse
Santa Barbara Cottage Hospital
01.2004 - 10.2018
Clinical Manager
Santa Barbara Cottage Hospital
03.2000 - 01.2004
Enterostomal Clinical Resource Nurse
Santa Barbara Cottage Hospital
02.1999 - 03.2000
Nurse Educator/Diabetic Educator
Santa Barbara Cottage Hospital
06.1995 - 01.1999
Medical/Surgical Clinical Nurse Coordinator
Santa Barbara Cottage Hospital
03.1989 - 06.1995
Master of Science - Nursing Education
California State University, Los Angeles
Bachelor of Science - Nursing
California State University, Dominguez Hills
Associate of Arts - Nursing
Santa Barbara City College
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