Michelle Green
Lewisburg,TN
Overview
26
26
years of professional experience
Work History
Outside Sales Representative
Adapt Healthcare
Brentwood, TN
08.2019 - Current
- Intake New Patients Services
- Dme sales
- Customer Service
- Maintaining Medicare standards
- Accounts receivable
- Outbound Sales
- Inbound Sales
- Analyze biweekly sales goals and target margin for personal portfolio
Outbound Sales Representative
America Home Patient
Nashville, TN
08.2013 - 08.2019
- Dme sales
- Trouble Shooting accounts/Follow up
- Qualifying Documents for Medicare
- Data Entry
- Outbound sales
- Inbound sales
- Customer Service
- New Patient Services/Intake
- Analyze monthly target goals for personal portfolio
Assistant Teacher
Academy of McKay's Mills
Franklin, TN
11.2011 - 08.2013
- Assist children in their studies, sports and extra-curricular activities
- Observe and identify the area where students need more attention
- Monitor students' activity in class
- Work as a team with lead teachers and assist them in preparing lesson plans, organizing and conducting school event
- Accompany students and monitor their activities and ensure their safety
- Follow instructions given by the school administrators and lead teachers
- Analyze and submit daily progression report of each child for review with parent
Service Technician
Ikon Office Solutions
Franklin, TN
10.2010 - 05.2011
- Scanning and Storage of confidential documentation.
- Securely disposing of confidential documents
- Client Services Specialist
Accounts Receivable Specialist
Comdata Trendar /Payment Innovation Corp
Brentwood, TN
11.2007 - 06.2009
- Trouble shooting /tech support
- Returns
- Accounts receivable
- Customer service
- Analyze monthly goal margin for personal portfolio
Sales Representative
Nashville Athletic Club
Nashville, TN
12.2004 - 11.2007
- Accounts receivable
- Sell annual memberships and acclimate new members with facility
- Resolve problems/complaints and handle them in the best interest of both the customer and company as well as take corrective action as needed
- Use automated information systems to analyze customer accounts for potential upgrades in membership or merchandise sales
- Switchboard
Senior Customer Service Representative
Thomas Nelson Publishers /CR.Gibson
Nashville, TN
08.1999 - 07.2007
- Accounts Payable
- Data entry
- Use automated information systems to analyze customer accounts for current sales opportunities
- Lead Customer Service rep
- Returns
- Inbound Sales
- Switch board operator
Education
Doctoral degree - Theology
Emmanuel Bible College
Nashville, TN05.2023
Skills
- MS Excel
- MS Word
- Lawson
- Kodak I830 Scanner
- Kodak I860 Scanner
- Docu Sign
- Right Fax
- Teams
- Microsoft Office
- Strong oral communication skills
- Strong written communication skills
- Ability to work independently
- Ability to take ownership of assignments/tasks
- Ability to handle complaints
- Ability to work in a fast paced environment
Personal Information
Work Permit: Authorized to work in the US for any employer
Timeline
Outside Sales Representative
Adapt Healthcare
08.2019 - Current
Outbound Sales Representative
America Home Patient
08.2013 - 08.2019
Assistant Teacher
Academy of McKay's Mills
11.2011 - 08.2013
Service Technician
Ikon Office Solutions
10.2010 - 05.2011
Accounts Receivable Specialist
Comdata Trendar /Payment Innovation Corp
11.2007 - 06.2009
Sales Representative
Nashville Athletic Club
12.2004 - 11.2007
Senior Customer Service Representative
Thomas Nelson Publishers /CR.Gibson
08.1999 - 07.2007
Doctoral degree - Theology
Emmanuel Bible College