- I enjoy sketching and drawing, which helps improve my creativity and attention to detail
- Fundraising Events
- Team Sports
- Acting and Theater
MICHELLE GREIWE
915 ENRIGHT, CINCINNATI
Summary
Detail-oriented order picker with proven skills in picking accuracy and pallet jack operation. Committed to ensuring warehouse safety and quality control while enhancing productivity through effective collaboration.
Logistics professional prepared for this role with strong background in inventory management and order fulfillment. Known for effective coordination and maintaining accuracy in high-pressure settings. Focused on team collaboration and achieving results through reliability and adaptability. Skilled in using warehouse management systems and following safety protocols.
Overview
25
25
years of professional experience
Work History
ORDER PICKER
UPS
8779 LESAINT WEST CHESTER
07.2021 - 12.2025
- Operated hand trucks and pallet jacks to efficiently transport packages within warehouse environment.
- Selected and packed orders accurately, ensuring timely delivery to meet customer expectations.
- Conducted regular inventory checks, maintaining stock levels and minimizing discrepancies.
- Collaborated with team members to streamline order fulfillment processes, enhancing overall productivity.
- Reduced order processing time with the use of RF scanning equipment and inventory management software.
- Performed proper lifting and handling techniques to maintain safe working environment.
- Contributed to overall warehouse efficiency by assisting in other areas such as receiving, stocking, or shipping when required.
CUSTOMER SERVICE CLAIMS
UnitedHealthcare
Cincinnati, OH
07.2018 - 04.2021
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked well in a team setting, providing support and guidance.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Adaptable and proficient in learning new concepts quickly and efficiently.
- Learned and adapted quickly to new technology and software applications.
GUEST SERVICE
Target
Cincinnati, OH
06.2011 - 10.2016
CUSTOMER SERVICE REPRESENTATIVE
MACY'S
Cincinnati, OH
08.2000 - 10.2007
- Utilized point-of-sale systems to process transactions efficiently and accurately.
- Developed product knowledge to assist customers with informed purchasing decisions.
- Mentored junior staff, fostering a team-oriented environment focused on excellence in service.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
- Developed rapport with customers through active listening skills, leading to higher retention rates and positive feedback from clients.
Education
High School Diploma -
SYCAMORE
Cincinnati, OH06-1994
Skills
- Product picking
- Order picking and processing
- Picking accuracy
- Warehouse safety
- Product packing
- Packing and shipping
- Pallet jack operation
- Quality control
- Shipping and packaging
- Proficiency in [technology]
Interests
Timeline
ORDER PICKER
UPS
07.2021 - 12.2025
CUSTOMER SERVICE CLAIMS
UnitedHealthcare
07.2018 - 04.2021
GUEST SERVICE
Target
06.2011 - 10.2016
CUSTOMER SERVICE REPRESENTATIVE
MACY'S
08.2000 - 10.2007
High School Diploma -
SYCAMORE