Michelle Guerrero
Chartwells Dining Services
Edinburg,TX
Work Preference
Desired Job Title
ChefSous ChefKitchen Manager
Work Type
Full Time
Location Preference
On-Site
Location:
Edinburg, TXMcAllen, TX
Open to relocation:
Yes
Minimum Desired Compensation
$45000/yr
Important To Me
Career advancementWork-life balancePersonal development programsHealthcare benefits
17
years of professional experience
Dynamic Catering Sous Chef with proven skills in kitchen leadership, inventory management, and culinary techniques. Expertise in coordinating large-scale events while enhancing guest satisfaction and team performance.
Work History
Catering Sous Chef
4 Years 2 Months- .Coordinated food preparation for large-scale events, maintaining high standards of quality and presentation.
- Assisted in menu development, ensuring seasonal ingredients and dietary preferences were integrated effectively.
- Streamlined inventory management processes, reducing waste through efficient stock rotation and ordering practices.
- Collaborated with front-of-house teams to ensure seamless service and guest satisfaction during events.
- Elevated guest satisfaction levels by promptly addressing concerns or complaints related to catering services.
- Ensured timely completion of all assigned tasks while simultaneously overseeing multiple catering events with varying requirements.
- Successfully executed high-profile events while adhering to tight deadlines and maintaining excellent communication with clients throughout the process.
Baker
2 Years 6 Months- Managed inventory of baking supplies, maintaining optimal stock levels for operations.
- Implemented quality control measures, ensuring compliance with health and safety standards.
- Produced consistently high-quality baked goods for customers.
- Operated and maintained bakery equipment, including ovens and mixers.
- Ensured product freshness by implementing proper storage techniques and regularly rotating stock.
- Collaborated with team members to complete large orders for special events, ensuring timely delivery and client satisfaction.
- Assisted in inventory management, helping maintain appropriate stock levels for essential ingredients and supplies.
Barista Shift Supervisor
3 Years 8 Months- Trained and mentored new barista staff on beverage preparation and customer engagement techniques.
- Supervised daily operations, ensuring efficient workflow and high-quality customer service.
- Coordinated team schedules to maintain adequate coverage during peak service hours.
- Implemented inventory management strategies to optimize stock levels and reduce waste.
- Built strong relationships with regular customers through attentive service, remembering preferences, and engaging in friendly conversation when appropriate.
Chick-fil-A Team Member
7 Years 6 Months- Operated kitchen equipment to prepare food items consistently and efficiently.
- Maintained cleanliness and organization of dining area and food preparation stations.
- Provided support during peak hours, ensuring timely order fulfillment and customer satisfaction.
- Kept kitchen, counter and dining areas cleaned and sanitized.
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
- Documented customer orders and conveyed special requests to kitchen staff.
Education
Culinary - Culinary
Skills
Culinary operations
Kitchen operations
Food safety standards
Sanitation standards
Garnishing and plating
Inventory management
Supply chain management
Plating techniques
Team development
Stock management
Knife techniques
Customer service
Accomplishments
- Improved customer satisfaction by addressing concerns promptly and to complete satisfaction.
Timeline
Catering Sous Chef
Chartwells Dining Services
07.2022 - CurrentRead More
Baker
Sodexo Food Service
01.2021 - 07.2023Read More
Barista Shift Supervisor
Sodexo Food Service
05.2017 - 01.2021Read More
Chick-fil-A Team Member
Chick-fil-A
07.2009 - 01.2017Read More
South Texas College
Culinary from Culinary
Read More