Michelle Guerrero
San Antonio,TX
Summary
Results-oriented and resourceful professional with 3 years of Logistics, finance, and Customer Service experience leading the design and implementation of logistics and operations solutions in different countries while delivering first-class assistance to internal and external clients.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Logistics Coordinator
Hessen Forwarding LTD
04.2022 - 07.2023
- Tracked orders and notified customers of status or potential delays.
- Generated documentation and information required for customer shipments.
- Conducted investigations to resolve issues related to logistics and cargo movements.
- Prepared and documented shipment activities and cargo movements to enable tracking history and maintain accurate records.
- Scheduled and coordinated truck, transport to maximize productivity and maintain organized calendar.
- Planned and supervised shipments from production to end-user and scheduled daily and weekly routes.
- Analyzed customer requirements and provided customized logistics solutions.
- Preparing Bills and Invoices to the customer.
Sea Import Finance Specialist
Kuehne + Nagel
03.2021 - 03.2022
- Reduced process discrepancies through measured implementation of performance reporting and data systems.
- Reviewed and submitted financial documentation and reports to support business financial goals and objectives.
- Analyzed financial statements against forecasts to prepare high-level variance analysis.
- Formulated financial data and analysis to support risk management and made recommendations to management.
- Performed and analyzed billing activities for all orders using the company’s internal system.
- Coordinated, planning and execution of all logistics operations from the U.S. to the clients located around the world.
- Managed ocean transportation operations for diverse clients, providing updates and resolving any issues to ensure clients satisfaction.
- Prepared adjusted entries for accruals and deferrals at closing process.
- Recorded, classified and summarized financial transactions and events in accordance with generally accepted accounting principles.
Continuous Improvement Engineer
US Liner
05.2020 - 03.2021
- Managed development and implementation of lean and continuous improvement manufacturing initiatives across production environment.
- Changed existing processes and implemented new processes to improve efficiency by 19%.
- Improved productivity processes to meet company goals for earnings, quality and completion.
- Developed Continuous Improvement/Lean production training programs for onsite implementation.
- Responsible for the standardization of processes, training of the operating personnel with a focus on complying with the established standards of quality, safety and productivity.
- Recognized opportunities for improvement and present business cases to the leadership team.
- Solved technical problems using data-driven techniques such as the design of experiments fishbone diagrams, 5 whys and root cause analysis.
Education
Bachelor of Science - Business Management
National Technological Institute of Mexico
Saltillo, Coahuila.01.2021
Skills
- Cost and Benefit Analysis
- Load Planning Support
- Cost Control
- Incoterm Understanding
- Motivational Leadership
- Supply System Accounting
- Customer Service
- Financial Modeling
- Operational Efficiency
- Strong Organization
- Finance
- Expense and Revenue Analysis
Certification
- Business Management Engineering, - Accreditation Board for Engineering and Technology
Languages
English
Full Professional
Spanish
Native or Bilingual
Timeline
Logistics Coordinator
Hessen Forwarding LTD
04.2022 - 07.2023
Sea Import Finance Specialist
Kuehne + Nagel
03.2021 - 03.2022
Continuous Improvement Engineer
US Liner
05.2020 - 03.2021
Bachelor of Science - Business Management
National Technological Institute of Mexico
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