MICHELLE HADLEY
Bath,MI
Summary
I am a sincere, loyal and dedicated worker who has a great deal of ambition. I love to learn, and am always up for a challenge. I see myself as being reliable and hard working with great multitasking skills. I enjoy working with others, while also able to work efficiently on my own. I am highly motivated in seeking a position where I can develop and excel while giving my best to my employer and join a wonderful team.
Overview
10
10
years of professional experience
Work History
PHLEBOTOMIST
SPARROW HOSPITAL
08.2023 - Current
- Verifying patients with two identifiers and performing venipuncture skills to collect blood samples from patients while providing patient care to help the patient feel more comfortable
- Checking in patients while verifying insurance and ID's with Epic and ordering labs using soft programs
- Labeling blood samples for send outs to other hospitals with correct temperature and specimen that is needed for testing.
MEDICAL RECEIVING ASSISTANT
MSU VETERINARY DIAGNOSTIC LABORATORY
09.2022 - 08.2023
- Clerical position in a fast-paced, customer service environment, where I answer and direct phones to certain departments and veterinarians
- Have extensive interactions with clients and veterinarians and their staff by telephone or in person
- Record data entry and editing using multiple software programs preparing purchase requisitions
- Taking notes and history for necropsies for animal and business owners.
PHLEBOTOMIST
MCLAREN GREATER LANSING
10.2017 - 09.2022
- I work both outreach and in-house labs to gain both experiences in my position as a phlebotomist
- Verify patients with two identifiers and perform venipuncture skills to collect blood samples from patients to test while providing customer service to help the patients feel more comfortable
- While working in-house in the lab, I work Central Processing to manage the workflow of all specimens arriving into central processing area of the laboratory
- I manage and triage samples for both in patients and out patients, identify potential errors and maximize patient/client satisfaction
- I also prepare and process specimens for testing according to laboratory regulations
- Working closely to nursing units, physicians and other reference laboratories
- Specimen Processing - Receiving and opening specimen bags, Enter Inventory, Patient demographics, and test codes into computer system; Preparing specimens for laboratory testing and analysis, centrifuging specimens
- Assisting clients and phlebotomists with inquiries pertaining too specimens requirements and test turnaround times and correctly labeled
- Preparing specimens to be sent to a reference laboratory.
PHLEBOTOMIST
SPARROW HOSPITAL
05.2014 - 02.2017
- Verifies patient identity and performs phlebotomy services accurately and efficiently
- Performs Blood collection by both venous, capillary, and arterial punctures from infants, children and adults
- Processing and separating specimens, answering phones, and calling Physician offices as needed
- RNICU certified since Oct 2014 and do daily route and organize STAT, Timed routine workloads.
Education
Associate of Applied Science - Electroneurodiagnostic And Electroencephalographic Technology
LANSING COMMUNITY COLLEGE
08.2024
GENERAL ASSOCIATES DEGREE -
LANSING COMMUNITY COLLEGE
12.2023
PHLEBOTOMIST CERTIFICATE -
LANSING COMMUNITY COLLEGE
12.2013
Skills
- Strong communication skills, can type 50 wpm, experienced customer service, works well in medical environments Skilled in medical equipment programs such as Epic and soft Medical terminology, fast learner, organized, reliable and efficient in fast pace environments Enjoys helping patients
- Patient Care
- Specimen handling
- HIPAA Compliance
- Sample and specimen collection
- Specimen labeling procedures
- Data Entry
- Medical terminology knowledge
- Pediatric phlebotomy
- Anatomy knowledge
- Multitasking Abilities
Timeline
PHLEBOTOMIST
SPARROW HOSPITAL
08.2023 - Current
MEDICAL RECEIVING ASSISTANT
MSU VETERINARY DIAGNOSTIC LABORATORY
09.2022 - 08.2023
PHLEBOTOMIST
MCLAREN GREATER LANSING
10.2017 - 09.2022
PHLEBOTOMIST
SPARROW HOSPITAL
05.2014 - 02.2017
Associate of Applied Science - Electroneurodiagnostic And Electroencephalographic Technology
LANSING COMMUNITY COLLEGE
GENERAL ASSOCIATES DEGREE -
LANSING COMMUNITY COLLEGE
PHLEBOTOMIST CERTIFICATE -
LANSING COMMUNITY COLLEGE