Hi, I’m
Michelle Harris
Administrative Assistant
Spring Hill,TN
It's fine to celebrate success but it is more important to heed the lessons of failure.
Bill Gates
Summary
Methodical Production Worker keeps up with physically demanding tasks and quotas. Works hard to accomplish team objectives. Over 10 years of experience in production roles. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Microsoft Word, Excel, Access.
Overview
16
years of professional experience
1
Certification
Work History
General Motors CompanySpring Hill, TN
Production Worker
01.2016 - Current
Job overview
- Operated forklift to move materials and finished products within warehouse.
- Inspected product quality prior to packaging and shipment.
- Monitored production line operations to ensure efficiency and accuracy.
- Tracked production data such as number of items produced per hour, day, week.
JPMorgan ChaseBelleville, MI
Data Analyst
06.2013 - 05.2015
Job overview
- Utilized various professional statistical techniques and maintained large databases to collect and analyze data from partners and customers.
- Presented reports to clients and teammates regarding project progress and results.
- Validated incoming data against quality standards to eliminate irrelevant or unusable information.
- Helped develop and maintain deliverables and artifact templates.
Hap Insurance CompanyDetroit, Michigan
HMO Client Service Specialist
01.2011 - 12.2011
Job overview
- Accepted and processed payments, updated accounts and issued receipts.
- Provided knowledgeable service and support for all customer needs.
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Executed and devised business development strategies to attract and acquire new clients using content marketing, cold-calling and networking.
Henry Ford Health System Riverside Osteopathic HospitalDetroit, Michigan
Patient Advocate Assistant
12.2009 - 12.2010
Job overview
- Assisted patients in understanding individual rights and responsibilities in regards to care, coverage and payment.
- Utilized knowledge of available resources to help patients select appropriate courses and obtain relevant support.
- Worked effectively with staff from all departments to coordinate resolutions.
- Collected and reviewed patient information to assess eligibility for special programs.
Blue Cross Blue Shield Of MichiganSouthfield, MI
Provider Contracting Operator Assistant
11.2007 - 11.2009
Job overview
- Recorded products and quantities produced, gauge readings and operating times to support reporting, data controls and operational decision support.
- Covered operators during breaks to reduce operational delays and maintain production schedule.
- Achieved maximum output of production with desired quality while maintaining clean and safe working area.
- Inspected and packaged finished products to consistently meet quality specifications and inspection criteria.
Education
Wayne County Community College DistrictTaylor, MI
Associate of Applied Business from Business Administration And Management
11-2015
Everest Institute - SouthfieldSouthfield, MI
Information of Technology Certification from Data And Programming
04-2014
Detroit Business Institute - Southfield, MI
Certification from Medical Administration Assistant
01-2010
Skills
- Report Generation
- Trend Data Analysis
- Reusable Knowledge Assets
- Public Information Research
- Quality Assurance
- OSHA Compliance
- Documentation expertise
- Production deadline management
- Good Telephone Etiquette
- Data Entry
- Attention to Detail
- Written Communication
- Active Listening
- Critical Thinking
- Work order review
- Quality assurance
- Assembly protocols
Certification
National Institution of Technology
- Certified Information Technology, National Institution of Technology - January 2005-July 2005
Accomplishments
- Earn best achievement team leader award of the month.
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Production Worker
General Motors Company
01.2016 - Current
Data Analyst
JPMorgan Chase
06.2013 - 05.2015
HMO Client Service Specialist
Hap Insurance Company
01.2011 - 12.2011
Patient Advocate Assistant
Henry Ford Health System Riverside Osteopathic Hospital
12.2009 - 12.2010
Provider Contracting Operator Assistant
Blue Cross Blue Shield Of Michigan
11.2007 - 11.2009
Wayne County Community College District
Associate of Applied Business from Business Administration And Management
Everest Institute - Southfield
Information of Technology Certification from Data And Programming
Detroit Business Institute -
Certification from Medical Administration Assistant