Michelle Harrod
Hendersonville,TN
Summary
Facilitated efficient patient care by performing diverse clinical procedures with precision and compassion.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Medical Assistant
The Center For Reproductive Counseling
Nashville, TN
2017 - 01.2025
- Assisted medical staff with patient examinations and procedures to enhance clinic efficiency.
- Prepared examination rooms, ensuring cleanliness and compliance with safety protocols.
- Administered medications and injections as directed by physicians, maintaining accurate records.
- Collaborated with team members to improve patient flow and reduce wait times.
- Educated patients on post-operative care and medication instructions for improved recovery outcomes.
- Implemented inventory management practices to ensure availability of medical supplies and equipment.
- Streamlined appointment scheduling processes, improving overall office productivity and patient satisfaction.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Built strong relationships with patients through effective communication skills that foster trust in the clinic''s commitment to quality care.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Assisted physicians with minor surgeries, including preparing operating room and sterilizing instruments.
- Performed phlebotomy tasks efficiently while ensuring minimal discomfort for patients during blood collection procedures.
- Enhanced clinic efficiency by assisting physicians with routine procedures and diagnostic tests.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Conducted routine laboratory tests to assist in diagnosis and treatment of conditions.
- Assisted in minor surgical procedures, ensuring sterile environment and patient comfort.
Medical Assistant
TriStar Hendersonville Medical Center
Hendersonville, TN
2010 - 2017
- Facilitated timely appointment scheduling and streamlined insurance billing procedures. Achieved compliance with HIPAA standards through meticulous EMR documentation. Supported patients with sensitivity and understanding during challenging reproductive health situations.
Education
Medical Assistant Certification - Medical Assistant
Nashville Institute of Medical Vance
01.2008
High School Diploma - Medical Assistant
Franklin County High School
Frankfort, KY05.2004
Skills
- Oversaw vital signs monitoring and CPR/first aid certification processes Managed electrocardiogram (EKG) procedures to enhance patient diagnostics Directed venipuncture and injection activities to ensure patient care Implemented drug screening and urinalysis protocols for accurate testing Led patient education initiatives to promote health literacy Administered Microsoft Office and spreadsheet tools for operational efficiency Upheld HIPAA compliance across all medical practices Streamlined scheduling operations for improved patient flow Processed medical records with attention to detail and accuracy Prepared medical trays to support clinical procedures Provided financial counseling to assist patients with healthcare expenses
Accomplishments
CPR and First Aid Certification
Certification
First Aid And CPR Certified
Timeline
Medical Assistant
The Center For Reproductive Counseling
2017 - 01.2025
Medical Assistant
TriStar Hendersonville Medical Center
2010 - 2017
Medical Assistant Certification - Medical Assistant
Nashville Institute of Medical Vance
High School Diploma - Medical Assistant
Franklin County High School