Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Hayes

Leesburg,FL

Summary

Dependable [Job Title] effective in managing operations. Successful in encouraging team members to work efficiently and meet production targets. Well-organized, self-motivated and knowledgeable about successful strategies for managing fast-paced work.

Competent Phlebotomy Technician with [Number] years of experience working in high-volume, fast-paced hospital settings. Highly knowledgeable in routine blood drawing procedures and using vacutainer tubes, tourniquets, syringes, butterfly needles and straight needles. Committed to maintaining highest quality standards when collecting, labeling and processing samples and specimens.

Overview

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Phlebotomy

Work History

Phlebotomist /Behavior Technician

Lifestream
06.2023 - 02.2024
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Excelled in high-pressure situations, maintaining composure and professionalism during peak hours and emergency scenarios.

Plebotomist

FCC Coleman
06.2022 - 06.2023
  • Enhanced patient experience through compassionate care and communication during blood draw procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Maintained a high level of accuracy in labeling and tracking specimens, ensuring proper testing and timely results.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Established and maintained positive working relationships with patients, staff and clinical personnel to build trust and camaraderie.
  • Collaborated with medical professionals to ensure accurate test orders and appropriate sample collection methods were used.
  • Promoted a positive atmosphere within the phlebotomy department through active participation in team meetings and effective communication with colleagues.

Laboratory Phlebotomist

Blake Hospital
08.2018 - 10.2020
  • Demonstrated flexibility in adapting to varying patient needs, including accommodating special requests or working with individuals who have severe needle anxiety or unique medical conditions.
  • Provided excellent customer service with effective communication skills when interacting with patients, families, and hospital staff.
  • Enhanced laboratory efficiency by accurately labeling and organizing specimens for timely processing.
  • Increased accuracy of test results by carefully following established procedures for specimen collection and handling.

Education

Phlebotomy

Southeastern Technical Institute
Bradenton, FL
03.2018

Associate of Arts - Computer Graphics

Keiser University
Sarasota, FL
04.2014

High School Diploma -

Rolla High School
Rolla, MO
05.1979

Skills

  • Venipuncture
  • Order of draw
  • Patient Care
  • Specimen handling
  • Butterfly needle technique
  • HIPAA Compliance
  • Patient confidentiality
  • Venipuncture Expertise
  • Communication abilities
  • Blood culture collection
  • Patient support
  • Data Entry
  • Specimen Preparation
  • Medical terminology knowledge
  • Infection Control
  • Quality Control
  • Geriatric phlebotomy
  • Health Education
  • Attention to Detail
  • Customer Service
  • Finger Stick Method
  • Decision-Making
  • Certified in CPR/AED

Timeline

Phlebotomist /Behavior Technician

Lifestream
06.2023 - 02.2024

Plebotomist

FCC Coleman
06.2022 - 06.2023

Laboratory Phlebotomist

Blake Hospital
08.2018 - 10.2020

Phlebotomy

Southeastern Technical Institute

Associate of Arts - Computer Graphics

Keiser University

High School Diploma -

Rolla High School
Michelle Hayes