Summary
Overview
Work History
Education
Skills
Certification
Languages
Affiliations
References
Timeline
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Michelle Henriquez

Portland,OR

Summary

Licensed Esthetician skilled in diverse facial treatments such as microdermabrasion, anti-aging, glycolic peels, and dermaplaning as well as strong business, sales and customer service skills necessary to meet spa goals and exceed client expectations. Organized and motivated person eager to apply time management and organizational skills in various environments.

Overview

2
2
years of professional experience
1
1
Certification

Work History

Esthetician

Massage Envy Spa
Portland, OR - Oregon
10.2023 - Current
  • Provided facial treatments such as cleansing, exfoliation, extractions, and massage.
  • Provided facial waxing such as eyebrows, lips, and sides.
  • Certified on Dermaplaning/Dermaplane.
  • Set up patient rooms and sterilized equipment.
  • Greeted clients upon arrival to spa and provided information about services offered.
  • Conducted consultations with new clients to assess skin type and discuss desired outcomes.
  • Kept detailed records of client visits, treatments performed, and product purchases.
  • Demonstrated knowledge of all available services offered by the spa facility.
  • Used Brands such as: PCA, Obagi Medical, Jan Marini, and CyMe.

Esthetician

Lotus Blossom Organic Spa
Portland, OR
08.2023 - Current
  • Performed chemical peels and microdermabrasion for non-invasive skincare treatments.
  • Provided facial treatments such as cleansing, extractions, red light therapy as well as blue light (acne), dermaplaning, and massage.
  • Designed customized facial and body treatments meeting individual client needs.
  • Performed waxing services such as Brazilian waxes, back and shoulders waxes, eyebrow waxes, leg waxes and more for everyone.
  • Maintained rigorous standards of sanitation and sterilization as directed by law and spa's policies and procedures.
  • Attended continuing education courses related to esthetics industry advancements.
  • Used brands such as: Epicuren, Dermalogica, DMK, Hydropeptide, and more.
  • Used Vagaro, Zenoti scheduling system and different payment systems such as: Square, Stripe, Venmo, Tippy, etc.

Medical Biller

Northwest Renal Clinic
Portland, OR - Oregon
01.2022 - 05.2023
  • Completed and submitted appeals for denied claims.
  • Performed insurance verification, pre-certification and pre-authorization.
  • Verified medical codes for diagnosis, treatments, procedures and supplies using ICD-10 coding system.
  • Collected, posted and managed patient account payments.
  • Applied HIPAA privacy and security regulations while handling patient information.
  • Answered incoming calls regarding billing inquiries from patients and and or providers in a professional manner, en english and spanish.
  • Performed follow up activities on unpaid claims with insurance companies or other third party payers by phone or written correspondence.
  • Coordinated communications between patients, billing personnel and insurance carriers.
  • Provided training and support to new staff members regarding billing processes.
  • Scheduled appointments for patients in more than 10 different clinic locations in Oregon for more than 15 doctors.

Education

Licensed Esthetician - Esthetics

Portland Beauty Academy
Portland, OR
12-2022

High School Diploma -

Madison Learning Center
Venezuela
07-2016

Associate of Science - Engineering Mechanics

Indian River State College
Ft. Pierce, FL

Skills

  • Dermaplane Treatment Certified
  • Microdermabrasion Treatments
  • Chemical Facial Peels Certified
  • LED Light Therapy
  • Skin Tightening Techniques
  • Detox Body Wraps
  • Infection Control
  • Dermalogica, PCA, Epicuren, Hydropeptide, Obagi Medical, Jan Marini, CyMe, and more brands
  • Medical Record keeping and client Intakes forms
  • Retail Sales
  • Scheduling
  • Bilingual: English and Spanish

Certification

  • Licensed Esthetician.
  • Chemical Peel Certified.
  • Dermaplane Certified.

Languages

Spanish
Native/ Bilingual
English
Native/ Bilingual
French
Elementary

Affiliations

  • I workout and do yoga regularly.
  • I like painting (Watercolor).
  • I am learning french.

References

References available upon request.

Timeline

Esthetician

Massage Envy Spa
10.2023 - Current

Esthetician

Lotus Blossom Organic Spa
08.2023 - Current

Medical Biller

Northwest Renal Clinic
01.2022 - 05.2023

Licensed Esthetician - Esthetics

Portland Beauty Academy

High School Diploma -

Madison Learning Center

Associate of Science - Engineering Mechanics

Indian River State College

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Michelle Henriquez