Michelle Hernandez
1100 Center Street Apt.725 Henderson,NV
Summary
Compassionate and reliable professional with experience in healthcare support, customer service, and team leadership. Strong interpersonal skills, bilingual in English and Spanish, and known for maintaining high standards of care, organization, and customer satisfaction. Seeking a stable, professional role where dedication, empathy, and adaptability are valued.
Overview
11
11
years of professional experience
Work History
Patient Care Technician
Del Sol Medical Center
01.2023 - 04.2023
- Assessed patient vital signs including blood pressure, temperature, heartbeat, glucose levels, and reported to the nurse any abnormalities.
- Maintained high standards of hygiene by keeping patient rooms clean and sanitized.
- Provided emotional and physical assistance to patients.
Cook/Front Line Server/Shift Leader
Luby's Restaurant
El Paso, Texas
02.2017 - 06.2022
- Performed cleaning duties so equipment will be ready for next day
- Food preparation for the next day
- Made sure the line always stayed clean - especially during rush hour
- Served as a shift leader
- Prepared and seasoned various food items, including soups, vegetables, meat products, etc.
- Performed other duties as assigned
Cashier/Dishwasher
Cox Brothers BBQ
Manhattan, Kansas
01.2015 - 11.2016
- Drive - Thru Attendant
- Received payment from customers upon orders fulfilled
- Sanitation of Restaurant
- Inventory
- Assisted cooks with basic food preparation
Service Clerk / Beauty Advisor
Walgreens
Manhattan, KS
03.2012 - 12.2014
- Provided welcoming, positive customer service to customers
- Sales / Cash Register Payments
- Collaborated with team to do inventory
- Explained the products and services offered at Walgreens
- Maintained and updated store displays / Stocked merchandise
- Signed up customers for Walgreens rewards card
- Performed other duties as assigned
Education
Bachelor of Science -
Kansas State University
Manhattan, KSHigh School Diploma -
Smart Horizons Career Online High School
Pompano Beach, FL01.2019
Skills
- Teamwork and interpersonal skills
- Computer skills
- Problem solving
- Customer service
- Willing to learn
- Compassion
- Timeliness
- Able to lift at least 40lbs
Certificates
• Homeland Security Career Certificate
• Employee of the Month – Walgreens
• Employee of the Month - Luby's
Timeline
Patient Care Technician
Del Sol Medical Center
01.2023 - 04.2023
Cook/Front Line Server/Shift Leader
Luby's Restaurant
02.2017 - 06.2022
Cashier/Dishwasher
Cox Brothers BBQ
01.2015 - 11.2016
Service Clerk / Beauty Advisor
Walgreens
03.2012 - 12.2014
Bachelor of Science -
Kansas State University
High School Diploma -
Smart Horizons Career Online High School