Michelle Hernandez Iniguez
Colorado Springs,CO
Summary
Accomplished professional with cleaning expertise from CCS Facility Services, adept at maintaining sanitary environments and enhancing efficiency. Proven track record in customer service and team collaboration, ensuring satisfaction and streamlined operations. Recognized for attention to detail and problem-solving skills, contributing to a 20% increase in productivity. Dependable and committed to excellence in all tasks.
Overview
6
6
years of professional experience
Work History
Janitor
CCS Facility Services
Colorado Springs, CO
01.2024 - 02.2026
- Learned and adhered to safety protocols for cleaning and maintenance tasks.
- Operated cleaning equipment, including vacuums and floor polishers, effectively.
- Maintained cleanliness in designated areas, ensuring a sanitary environment.
- Assisted in restocking supplies and managing inventory levels for cleaning materials.
- Reported maintenance issues to management for prompt resolution and upkeep.
- Followed established procedures for waste disposal and recycling practices.
Barista
Dunkin'
Colorado Springs
06.2023 - 11.2023
- Prepared and served beverages according to standardized recipes and customer preferences.
- Maintained cleanliness and organization of work area, ensuring compliance with health and safety standards.
- Operated cash register, processed transactions accurately, and handled customer inquiries efficiently.
- Collaborated with team members to fulfill orders during peak hours while maintaining quality service.
Hostess
Tomo Sushi
Colorado Springs, CO
01.2023 - 05.2023
- Greeted and seated guests efficiently to enhance dining experience.
- Managed reservation system to optimize table turnover and guest flow.
- Provided menu information and answered questions to support customer decisions.
- Collaborated with servers to ensure timely service and guest satisfaction.
Janitorial
Nexgen Pharma
Colorado Springs, CO
07.2022 - 12.2022
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Liaised with sous chef throughout shift to obtain food prep and kitchen management instructions.
- Enhanced kitchen efficiency by streamlining food prep processes.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Assisted food prep and assembly on line and served Number customers per day.
- Streamlined food prep processes, increasing overall kitchen productivity.
Food Prep
New Day Cafe
Colorado Springs, CO
02.2020 - 04.2022
- Disinfected counters and wiped down food prep surfaces to prevent illness and cross-contamination from raw meats.
- Liaised with sous chef throughout shift to obtain food prep and kitchen management instructions.
- Enhanced kitchen efficiency by streamlining food prep processes.
- Maintained sanitary food prep station by following established safety procedures and sanitizing instructions.
- Assisted food prep and assembly on line and served Number customers per day.
- Streamlined food prep processes, increasing overall kitchen productivity.
Education
High School Diploma -
Tesla Educational Opportunity School
Colorado Springs, CO05.2022
Skills
- Cleaning expertise
- Restroom care
- Customer service-focused
- Customer service
- Team collaboration
- Attention to detail
- Time management
- Responsible and dependable
- Problem-solving
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Janitor
CCS Facility Services
01.2024 - 02.2026
Barista
Dunkin'
06.2023 - 11.2023
Hostess
Tomo Sushi
01.2023 - 05.2023
Janitorial
Nexgen Pharma
07.2022 - 12.2022
Food Prep
New Day Cafe
02.2020 - 04.2022
High School Diploma -
Tesla Educational Opportunity School