Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Hibbard

South Haven,KS

Summary

Dedicated Customer Service Specialist providing skills to prioritize and multi-task in fast-paced working environment. Successfully works as part of team to reach personal and business goals. Known for successfully handling escalated customer support issues.

Overview

11
11
years of professional experience
1995
1995
years of post-secondary education

Work History

Customer Service Representative

Dillons Grocery Store
Wellington, Kansas
04.2015 - Current
  • Assisted customers with product inquiries and store navigation.
  • Resolved customer complaints and provided effective solutions.
  • Processed transactions accurately at the checkout counter.
  • Assist customers with sending money through Western Union, paying bills, buying lottery tickets, buying postage, etc.
  • Assisted customers in bagging groceries and taking them to their car if needed.
  • Answered the phones and directed them to who they needed to talk to.
  • Loan and pickup money from the cash register

Education

Bachelor of Science - Psychology

Mida Americe Nazarene College
Olathe, KS
09.1990 - 04.1995

Liberty High School
Liberty, MO

Skills

  • Product knowledge
  • Cash handling
  • Transaction processing
  • Complaint resolution
  • Answered phones
  • Enter data for the day into the companies program using data entry

Timeline

Customer Service Representative

Dillons Grocery Store
04.2015 - Current

Bachelor of Science - Psychology

Mida Americe Nazarene College
09.1990 - 04.1995

Liberty High School
Michelle Hibbard