Michelle Hines
Silver Spring,MD
Summary
Experienced Dialysis Technician with 1.5 years of experience providing outstanding care to patients in various stages of renal failure. Accomplished in building rapport with patients and explaining procedures to ease anxiety. Offering expert knowledge of hemodialysis treatment, unit operations and regulatory guidelines. Clear communicator driven to produce ideal patient outcomes.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Patient Care Technician - CCHT
DaVita
06.2021 - Current
- Set up and operated dialysis machines for patients receiving treatment for kidney failure.
- Explained dialysis procedures and hemodialysis machine operation to patients prior to treatment to ease anxieties.
- Ensured a safe and clean environment for patients, conducting regular room checks and maintaining cleanliness standards.
- Cleaned and connected fistulas, grafts and catheters to prevent infection.
- Provided individualized care to patients, constantly monitoring their condition and reporting any changes to the nursing team.
- Measured and recorded patients' pre-dialysis and post-dialysis vital statistics.
- Monitored patient vital signs, lab results and other indicators of health.
- Worked effectively in fast-paced environments.
- Passionate about learning and committed to continual improvement.
- Strengthened communication skills through regular interactions with others.
Warehouse Worker
Amazon
06.2020 - 09.2021
- Analyzed products through various stages of production to evaluate quality.
- Prepared necessary documentation for outbound shipments, ensuring compliance with carrier requirements and regulations.
- Maintained a clean and safe working environment by following safety protocols and keeping work areas tidy.
- Contributed to on-time order fulfillment by consistently meeting or exceeding pick accuracy rates.
- Operated equipment while observing standard safety procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
Expanded Functions Lead Dental Assistant/Regional Assistant Supervisor
Horizon FamilyDental Care
10.2014 - 12.2020
- Assist dentist chair side (four-handed dentistry) in all clinical procedures.
- Proficient in general and specialist duties.
- Perform daily tasks required as well as assisting in numerous specialist procedures.
- Pack cord and fabricate provisional crowns
- ITero scan Adjust removable prosthetics
- Prepare and assist with endodontics and surgical procedures as performed by specialist
- Coordinate with dental labs in providing optimal fixed and removable prosthetics; manage inbound/outbound cases
- Supervise and provide daily assistance to needs of clinical staff
- Monitor and assure completion of daily clinical tasks
- Oversee Invisalign treatment for patients
- Manage assistant schedule and time off/vacation requests
- Maintain inventory, order supplies and monitor budgets for multiple locations
- Expose radio graphs and CT scans October 2020 — October 2020.
Education
General Assisting Expanded Functions
MSDA
Columbia, MD05.2013
Dental Assistant training school/dental radiation safety certification course - Entry Level Dental Assistant
DATS
Columbia, MD04.2011
High School Diploma -
Continental Academy
Coral Gables, FL01.2002
Skills
- Hard Working
- Leadership and Teamwork
- Adaptability
- Detail Oriented
- Customer Service Skills
- Highly Organized
- Effective Time Management
- Budgets
- Inventory
- OSHA compliance
- Sterilization techniques
- Operatory room setup
- Exposing dental X-rays
- Dentrix proficiency
- Restorative/Specialist procedures
- Dental staff support
- Four-handed procedures
- Medical records management
- Phlebotomy Techniques
- CPR/AED
Affiliations
Employee of the Month 2017
Leadership Award 2018
Certification
- CCHT - Certified Clinical Hemodialysis Technician
Timeline
Patient Care Technician - CCHT
DaVita
06.2021 - Current
Warehouse Worker
Amazon
06.2020 - 09.2021
Expanded Functions Lead Dental Assistant/Regional Assistant Supervisor
Horizon FamilyDental Care
10.2014 - 12.2020
General Assisting Expanded Functions
MSDA
Dental Assistant training school/dental radiation safety certification course - Entry Level Dental Assistant
DATS
High School Diploma -
Continental Academy