Michelle Hinshaw
Moberly,MO
Overview
24
24
years of professional experience
1
1
Certification
Work History
Business Execution Associate
Wells Fargo Bank, N.A.
03.2016 - 05.2023
- Identified winning strategies for process improvement by understanding external and internal customer needs and creating opportunities to partner with cross functional managers.
- Identified, qualified and pursued new harmonization opportunities for department managers.
- Conducted face-to-face or virtual meetings with managers and cross functional leaders.
- Worked with functional partners, department leaders to maximize project impact and meet established timelines.
Quality Assurance Analyst
GE Capital Corporation
08.2005 - 02.2016
- Supported company in maintaining work environment focused on quality, communication, collaboration, integration, and teamwork.
- Organized and maintained work environment to allow for maximum productivity.
- Fixed identified issues to improve workflows.
- Reviewed public-facing information for accuracy, relevancy and timeliness as desired by leadership.
- Developed reports and materials for key stakeholders related to quality goals, progress and challenges.
Educator
Tri-County Christian School
01.2003 - 05.2005
- Built relationships and communicated with parents to provide best learning environment for children.
- Monitored student progress and adjusted instruction to meet individual needs.
- Utilized innovative teaching strategies to effectively engage students in learning.
- Collaborated with colleagues to develop and revise curriculum, enhancing learning experience.
Operations Assistant
City Bank And Trust Company
04.1999 - 03.2001
- Solved problems timely and effectively, ensuring customer satisfaction.
- Assisted operations manager with routine operations.
- Monitored and updated cash vault levels and maintained accurate records of bank financial movements.
- Developed and facilitated training program for Teller department.
Education
No Degree -
Warner University
Lake Wales, FLNo Degree - Accounting
Garden City Community College
Garden City, KSNo Degree - Elementary Education
Warner University (formally, Warner Southern Colle
Lake Wales, FLHigh School Diploma -
Northeast R-IV High School
Cairo, MO05.1987
Skills
- Microsoft Office Suite
- Attention to Detail
- Self-Motivated
- Planning and Coordination
- Critical Thinking
- Team Meeting Facilitation
Certification
- Advanced Communicator Gold - Toastmasters International.
- Advanced Leader Bronze - Toastmasters International
Timeline
Business Execution Associate
Wells Fargo Bank, N.A.
03.2016 - 05.2023
Quality Assurance Analyst
GE Capital Corporation
08.2005 - 02.2016
Educator
Tri-County Christian School
01.2003 - 05.2005
Operations Assistant
City Bank And Trust Company
04.1999 - 03.2001
No Degree -
Warner University
No Degree - Accounting
Garden City Community College
No Degree - Elementary Education
Warner University (formally, Warner Southern Colle
High School Diploma -
Northeast R-IV High School
- Advanced Communicator Gold - Toastmasters International.
- Advanced Leader Bronze - Toastmasters International