Michelle Holm
Elk Grove,CA
Summary
Honest, hardworking, multitasking employee. Dedicated to keeping my area and the store clean and tidy. Keeping drawer accurate and the customers and team happy!
Overview
5
5
years of professional experience
Work History
Cashier
Smart &Final
Elk Grove, California
06.2022 - Current
- Processed customer transactions efficiently and accurately at Smart & Final.
- Maintained clean and organized checkout area for optimal customer experience.
- Handled cash, credit, and coupon transactions with precision and care.
- Accepted cash and credit card payments, issued receipts and provided change.
- Followed company security procedures for handling large sums of money.
- Verified that customers were of legal age to purchase alcohol or tobacco products.
- Maintained work area and kept cash drawer organized.
Waitress
Buffalo Wild Wings
Corvallis, Oregon
02.2022 - 05.2022
- Provided exceptional customer service in a fast-paced dining environment.
- Managed food and drink orders using point-of-sale systems accurately.
- Collaborated with kitchen staff to ensure timely food delivery.
- Maintained cleanliness and organization of dining area throughout shifts.
- Took accurate food and drink orders from customers promptly.
- Maintained cleanliness and organization in dining area throughout shifts.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Checked back with customers throughout meal service to ensure satisfaction.
- Maintained accuracy while handling payments, giving change and printing receipts for customers.
- Bussed tables as needed during peak hours.
- Replenished beverages when necessary.
- Served alcoholic beverages responsibly in accordance with state laws.
- Handled customer inquiries and resolved any issues promptly.
- Upsold menu items to enhance guest experience and increase sales.
- Facilitated smooth communication between front-of-house and back-of-house teams.
- Provided excellent customer service by addressing any complaints or concerns promptly.
- Greeted customers, answered questions, and recommended specials to increase profits.
Education
Cordova High School
Rancho Cordova, CAReferences
References available upon request.
Timeline
Cashier
Smart &Final
06.2022 - Current
Waitress
Buffalo Wild Wings
02.2022 - 05.2022
Cordova High School