Michelle Horvitz

• Supported clients in overcoming personal challenges through active listening and empathetic communication.
• Promoted a safe and supportive environment for clients to explore emotions, behaviors, and relationships.
• Established rapport with diverse clientele by demonstrating cultural humility.
• Maintained thorough documentation of client interactions, interventions, and progress towards treatment goals.
• Engaged in ongoing professional development opportunities to stay current on best practices within the field of marriage and family therapy.
• Conducted comprehensive assessments for accurate diagnosis and effective treatment planning.
• Participated in regular supervision meetings to discuss cases, receive feedback, and refine clinical skills.
• Assisted in developing individualized treatment plans tailored to each client''s unique needs and strengths.

• Developed strong rapport with clients by demonstrating empathy, active listening, and genuine concern for their wellbeing.
• Enhanced client progress by utilizing evidence-based therapeutic techniques like person centered therapy and music therapy tailored to individual needs.
• Delivered counseling services to individuals and caretakers.

• 2019 Exceeded sales goals with client-focused sales execution driving Habit Footwear to achieve 1M in sales.
• 2019 Won customer service sales bonus competitions from Johnston & Murphy company.
• 2019 Trained employees on active listening and client-focused sales strategies.

Abbott/Abbvie-Beverly Hills, Santa Monica, Korea Town, CA

ABBVIE Senior Cardiovascular Sales Specialist in the Beverly Hills, Santa Monica, and Korea Town Territories. Developed sales plans, educational presentations to cardiologists, endocrinologists, along with pharmacists. Created pharmacy strategy to improve patient compliance and increase brand awareness. Executed numerous successful product and disease state awareness speaker programs utilizing national opinion leaders.

• 2013 Achieved 104% of Q2 Goal attainment, 177% Target payout of Q2
• 2013 Won Double Down bonus for exceeding national, regional and territory goals.
• 2013 West Coast Cardiovascular Specialty top Performers club
• 2012 Won "Show what you know" Role play contest
• 2012 Earned National Lipid Association prestigious Certification in Basic Clinical Lipidology.
• 2012 Received acknowledgements from management in Cardiovascular Care for outstanding account management, caring spirit for training new employees.

Cardiovascular Sales Representative

Abbott/Abbvie - Beverly Hills, Santa Monica, CA

Cardiovascular Sale Representative in Beverly Hills, Santa Monica, and Los Angeles territory responsible for executing a targeted sales strategy to more than 200 primary care, internal medicine, and general practice physicians. Delivered quality sales interactions while providing samples, marketing materials, and product resources.

• 2011 Promoted to Cardiovascular Senior Specialty Sales Representative
• 2011 Represented Abbott at the Cedars Sinai Medical Group Health Fair
• 2010 Territory ranked #15 out of 120 for 2010 total portfolio sales
• 2009 Awarded Abbott "Prize of a Lifetime" top 20% salesperson

Managed and developed a large Los Angeles territory including pediatricians, pediatric otolaryngologists, and allergists. Exceeding sales results for Omnicef oral suspension and Omnicef capsules.

• All-Star Winner- Silver top 10% of the sales force in 2008
• Developed influential local key opinion leaders as product speakers and executed over 25 speaker events.
• Responsible for sponsoring Korean Pediatric Association Meetings, the Los Angeles Pediatric society conference, and OMEW Conference.
• Awarded National Omnicef Capsule Task Force member responsible for developing new sales and marketing materials.

Designed and executed various promotional field marketing programs to increase trials and sales. Created marketing programs with clients, managed mystery shoppers, and trained field marketing representatives.

• Accounts included Coca-Cola, Neutrogena, Proctor & Gamble, Wrigley's, and Alacer.
• Wrote and produced marketing and training materials.
• Trained Neutrogena spokespeople on customer service and sales techniques.
• Designed all aspects of retail sample programs, in-store demonstrations, and race bag giveaways.

• Negotiated national television media schedules for key clients such as Domino's Pizza, Southern California Ford and Crescent Jewelers.