Michelle Hough
Mattituck,NY
Summary
Freelance court reporter with experience in CART reporting. Proven ability to produce accurate transcripts, showcasing strong attention to detail and exceptional communication skills. Committed to delivering high-quality services in a timely manner.
Overview
28
28
years of professional experience
Work History
Etsy Shop Owner
NoFobytheSea
10.2024 - Current
- Created promotional campaigns to boost sales and drive customer loyalty.
- Monitored trends in online retail to identify new opportunities for growth.
- Researched and developed new products to meet customer demands.
Court Reporter
Enright Court Reporting & Enright Sten-Tel Transcription Services
05.2005 - 10.2012
- Utilized stenography machinery, audio, and visual devices and specialty equipment to record legal and medical transcripts.
- Conducted transcription, court reporting.
- Produced written transcripts of verbal communications.
- Reviewed transcripts for accuracy in grammar, punctuation, and spelling.
Customer Service Representative
Falkowski-Smith Plumbing, Heating & Fuel
01.1998 - 10.2007
- Responded to customer requests for products, services, and company information.
- Investigated and resolved customer inquiries and complaints quickly.
- Provided excellent customer care by responding to requests, assisting with product selection, and handling ordering functions.
Education
Associate of Science - Court Reporting
Long Island Business Institute
Commack, NY05-2005
Bachelor of Arts - Sociology
Ithaca College
Ithaca, NY05-2002
Skills
- CART reporting
- Short-hand reporting
- Audio transcription
- Microsoft Office Suite
ACCREDITATION
New York State Court Reporter's Association
National Court Reporter's Association
Timeline
Etsy Shop Owner
NoFobytheSea
10.2024 - Current
Court Reporter
Enright Court Reporting & Enright Sten-Tel Transcription Services
05.2005 - 10.2012
Customer Service Representative
Falkowski-Smith Plumbing, Heating & Fuel
01.1998 - 10.2007
Associate of Science - Court Reporting
Long Island Business Institute
Bachelor of Arts - Sociology
Ithaca College
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