MICHELLE HOUNIEDI PEREZ
Daytona Beach,Florida
Summary
Professional, reliable, hardworking and certified bartender with over 3 years of restaurant experience providing personal service in high-volume restaurants. I have a positive mindset, high energy, and am enthusiastic about my profession. In past jobs, I mastered crucial abilities such as drink knowledge, guest engagement, showmanship, quickness, and sales.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Server
Salsas Cocina daytona beach
Daytona Beach, FL
08.2023 - Current
- Provided excellent customer service to ensure satisfaction.
- Assisted in training new servers.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- When needed, prepared drinks according to standard recipes.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Fast-paced, high volume working environment, including making your own drinks and taking care of your tables.
- Knowledgeably recommended menu items based on customer needs and preferences, including upselling dishes and drinks.
Server
Crabbys Oceanside
Daytona Beach, FL
02.2023 - 07.2024
- Took orders from customers accurately and in a timely manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Maintained records of transactions made during shift as required by law or company policy.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Communicated effectively with kitchen staff regarding customer allergies or special requests.
- Fast-paced, high volume environment.
Server-barback
Fresh Guacamole and Tequila bar
Ormond Beach, FL
08.2021 - 09.2022
- Greet costumers at appointed table.
- Properly take each order and recite back to customers to insure accuracy
- Run food from expo to the table in a timely manner
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Ensured that each guest was served courteously, quickly, and efficiently.
- Accurately recorded orders on cash register and point-of-sale system.
- Performed opening and closing duties such as setting up the dining area, restocking supplies..
- Dry and wrap all utensils
- Make drinks for servers in a timely manner
- Assist bartender in any stocking
- Served guests in a fast-paced, high volume environment.
Host
La cantina cocina mexicana
Port Orange, FL
10.2018 - 07.2019
- Greeted guests upon arrival and provided them with menus.
- Answered customer inquiries regarding the menu, restaurant services, and special promotions.
- Took reservations over phone and in person.
- Provided customers with accurate wait times and monitored waiting list.
- Assisted servers in seating guests by escorting them to their tables.
- Maintained cleanliness of lobby area, including wiping down tables and chairs.
- Ensured compliance with health and safety regulations within the restaurant.
- Served as point-of-contact for resolving guest complaints or special requests.
- Processed payments from customers using a POS system.
- Managed incoming calls during busy shifts.
- Provided excellent customer service by anticipating customer needs.
- Collaborated with front of house staff to move tables and adjust seating to accommodate customers.
Server-Host
El tequila Mexican Restaurant
Daytona Beach, FL
10.2018 - 07.2019
- Greeted guests upon arrival and provided menus.
- Seat according to server rotation.
- Clean host stations, clean and restock menus.
- Maintained knowledge of current menu items, ingredients and preparation methods.
- Take TO-GO orders from customers accurately and distribute in a timely manner.
- Take order accordingly to customers specifications.
- Run food from expo to the table in a timely manner.
- Clean and restock server station.
- Take dirty plates to the waste station, clean off the left overs and organize plates.
- Dry and wrap all utensils for tables.
- Clean and perform outs for closing or end of shift.
- Make sure running side work is done throughout the shift.
- Provided excellent customer service ensuring all guests felt welcome
- Checked food before serving it to customers.
- Handled money transactions accurately while following company procedures for handling cash payments.
Education
Bartending -
Elite Bartending School & Event Staffing
Orlando, FL03-2024
Skills
- Knowledge of Drinks
- Mixology
- POS System / Cash Register
- Customer Service
- Accountable
- Reliable
- Punctual
- Team Player
- Bilingual English-Spanish
- Safe Food Handling
- TIPS certified
- Safe Alcohol handling
- High-volume dining
Personal Information
Title: PROFESSIONAL BARTENDER
References
- Elite Bartending & Event Staffing
- Kevin Gibbons, (305) 904-3516
Certification
- T.I.P.S certified
- certified bartender
- Servsafe food handling certified
- Servsafe alcohol handling certified
Languages
Spanish
Native/ Bilingual
English
Full Professional
References
References available upon request.
Timeline
Server
Salsas Cocina daytona beach
08.2023 - Current
Server
Crabbys Oceanside
02.2023 - 07.2024
Server-barback
Fresh Guacamole and Tequila bar
08.2021 - 09.2022
Host
La cantina cocina mexicana
10.2018 - 07.2019
Server-Host
El tequila Mexican Restaurant
10.2018 - 07.2019
Bartending -
Elite Bartending School & Event Staffing
- T.I.P.S certified
- certified bartender
- Servsafe food handling certified
- Servsafe alcohol handling certified
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