Michelle Howard
Atrium Health
Winston-Salem,NC
1
Certification
15
years of professional experience
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to a deadline-driven environment.
Work History
Medical Assistant II, Ambulatory and Outpatient
2 Years 4 Months- Assisted healthcare providers during exams and procedures, enhancing workflow efficiency.
- Educated patients on medication use and treatment plans, improving adherence to health guidelines.
- Coordinated appointments and managed scheduling, optimizing clinic operations for patient flow.
- Administered patient intake procedures, ensuring accuracy in medical histories and insurance information.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Collected and documented patient medical information such as blood pressure and weight.
- Prepared lab specimens for diagnostic evaluation.
Clinical Assistant II
1 Year 4 Months- Assisted with patient intake by documenting and entering data into electronic health records.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Assisted healthcare professionals in providing high-quality treatment to patients, ensuring a smooth workflow.
- Collected and documented patient medical information such as blood pressure and weight.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
Clinical Assistant
2 Years- Coordinated communication between patients and medical staff to facilitate timely care.
- Managed electronic health records, maintaining accuracy and confidentiality of patient information.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
Clinical Research Technician
6 Years 5 Months- Collaborated with cross-functional teams to maintain accurate data collection and analysis.
- Oversaw inventory management of clinical supplies, optimizing resource allocation for studies.
- Kept supplies organized and well-stocked, requesting more supplies and avoiding unnecessary testing delays.
- Collect blood and tissue samples with a focus on accuracy and adherence to aseptic techniques.
- Followed Good Laboratory Practices (GLP) consistently across daily activities and special products.
Certified Medical Assistant
6 Years 1 Month- Administered patient immunizations and medication under physician supervision.
- Assisted in patient exams, maintaining accurate medical records and documentation.
- Prepared examination rooms, ensuring cleanliness and proper equipment availability.
- Collaborated with healthcare team to optimize patient care delivery processes.
- Called and faxed pharmacies to submit prescriptions and refills.
- Completed EKGs and other tests based on patient presentation in office.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
Education
American Association of Medical Assistants - Medical Assistant
Phlebotomy Technician - Phlebotomy
Skills
Direct patient care
Patient scheduling
Clinical documentation
Vital sign monitoring
EMR/EHR management
Immunization administration
Phlebotomy
Patient care
Patient communication
CPR
Patient-focused care
Certification
- CMA - Certified Medical Assistant (AAMA) # 2407577
Timeline
Clinical Assistant II
Ortho Carolina
01.2025 - 05.2026Read More
Medical Assistant II, Ambulatory and Outpatient
Atrium Health
04.2024 - CurrentRead More
Clinical Assistant
Ortho Carolina
06.2022 - 06.2024Read More
Clinical Research Technician
Atrium Health - CTSI
11.2017 - 04.2024Read More
Certified Medical Assistant
Wake Forest Baptist Hospital
10.2011 - 11.2017Read More
Tri-County Technical College
American Association of Medical Assistants from Medical Assistant
Read More
Greenville Technical College
Phlebotomy Technician from Phlebotomy
Read More