Michelle Hultberg
Foley,AL
Summary
Dynamic leader with a proven track record at Foley Homeschool Group, excelling in strategic planning and relationship management. Expert in organization planning and operations management. I successfully launched organizations, built strong teams, and developed innovative marketing strategies, driving growth and enhancing member loyalty through effective communication and conflict resolution.
Overview
3
3
years of professional experience
Work History
Director
Foley Homeschool Group
04.2024 - Current
- Successfully launched organization from the ground level through strategic planning, recruiting, and marketing
- Spearheaded innovative approaches to resource allocation and strategic planning.
- Leveraged professional networks and industry knowledge to strengthen member relationships.
- Defined clear targets and objectives and communicated to other team members.
- Used industry expertise, customer service skills and analytical nature to resolve membership concerns and promote loyalty.
- Maintained professional demeanor by staying calm when addressing conflict among members.
- Assisted in organizing and overseeing assignments to drive operational excellence.
- Cultivated positive rapport with team members to boost group morale and promote membership retention.
- Developed detailed plans based on broad guidance and direction.
- Established team priorities, maintained schedules and monitored performance.
- Successfully managed budgets and allocated resources to maximize productivity and resources.
- Set aggressive targets for team members to drive group success and strengthen motivation.
- Recruited, interviewed, and acquired administrators and committees to streamline group operations and events.
- Managed administrators and committees for optimal performance
- Acquired invaluable resources and networks in the community to optimize the organizations needs to produce growth and overall success.
Owner/Operator
Coastal Cleaning
07.2025 - Current
- Developed and nurtured lasting customer relationships by projecting professional corporate image and responding quickly to logistical and scheduling issues.
- Fostered strong professional network and partnership building skills to connect with quality leads.
- Developed business plan, processes and procedures to provide superior service to customers.
- Operated with safety and skill to avoid accidents and delays.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Assessed income and expenses and adapted plans to improve profit levels.
- Managed day-to-day business operations.
- Consulted with customers to assess needs and propose optimal solutions.
- Spearheaded company growth by acquiring valuable customers through strategic marketing
Executive Director
Sweetwater Homeschool Group
11.2022 - 04.2024
- Successfully launched organization from the ground level through strategic planning, marketing, and recruiting
- Set organizational goals and objectives to guide and the organization's focus and achieve mission fulfillment.
- Built and maintained strong company teams by hiring and training qualified admins to create positive and productive group environment.
- Represented organization to local public by giving presentations and speeches and participating in community events.
- Created succession plans to provide continuity of operations during leadership transitions.
- Oversaw marketing, advertising and new product development.
- Managed financial, operational resources to optimize organization's performance.
- Developed innovative marketing and fundraising strategies to facilitate organization expansion.
- Formulated and executed strategic initiatives to improve organization's offerings.
- Led recruitment and development of strategic alliances to maximize utilization of existing talent and capabilities.
- Established and maintained strong relationships with customers, vendors and strategic partners.
Education
Master of Arts - Human Services
Liberty University
Lynchburg, VA08-2014
Bachelor of Arts - Psychology
Grand Canyon University
Phoenix, AZ09-2011
High School Diploma -
PCAL Prep School
Conroe, TX05-2000
Skills
- Organizational planning
- Financial planning
- Business operations management
- Recruiting and hiring
- Marketing expertise
- Marketing strategy development
- Strategic planning
- Relationship management
- Client relationship management
- Operations management
- Staffing
- Business planning
- Vendor negotiation
- Staff training and development
Languages
Spanish
Professional Working
Timeline
Owner/Operator
Coastal Cleaning
07.2025 - Current
Director
Foley Homeschool Group
04.2024 - Current
Executive Director
Sweetwater Homeschool Group
11.2022 - 04.2024
Master of Arts - Human Services
Liberty University
Bachelor of Arts - Psychology
Grand Canyon University
High School Diploma -
PCAL Prep School