Dave Reid
Tallahassee
Summary
Hospitality Industry Veteran with proven leadership, public speaking, training and organizational skills and a track record of success in all aspects of the food and beverage industry. Opened over 70 restaurants and 2 ghost kitchens from coast to coast. Former Chairman of the Florida Restaurant & Lodging Association. 22-years helping lead Miller’s Ale House, a thriving multi-million-dollar Florida-based restaurant chain growing it from 4 to 80 locations in 10 states with an AUV of $5M. As Executive Vice President, Dave was responsible for all aspects of this fast-paced operation and its more than 6000 employees.
Overview
32
32
years of professional experience
1
1
Certification
Work History
Director of Operations
The Edison Restaurant and Power Plant Café
06.2022 - 12.2024
- Company Overview: Oversees all aspects of operations for this premier restaurant located in the historic electric building in the heart of Florida’s Capital City
- The Edison is an upscale dining experience with a scratch-prepared menu of regional cuisine in the most memorable of locations
- Oversees all aspects of operations for this premier restaurant located in the historic electric building in the heart of Florida’s Capital City
- The Edison is an upscale dining experience with a scratch-prepared menu of regional cuisine in the most memorable of locations
Restaurant Operations
BHM Holdings
09.2021 - 06.2022
- Company Overview: Hospitality group based in the 30A area of the Florida panhandle operating Macho Taco and Hooked Seafood restaurants at the Hub on 30A
- Opened a full service, full bar Mexican soul food restaurant, Macho Taco Cantina, in Destin
- Oversaw this companies’ expansion from the ground up, building 2 more restaurants and the Salty Butcher shop at the Allen Texas Hub, a huge open air mixed entertainment district north of Dallas
- Hospitality group based in the 30A area of the Florida panhandle operating Macho Taco and Hooked Seafood restaurants at the Hub on 30A
Restaurant Operations Consultant
FTR Hospitality
02.2020 - 07.2021
- Completed a consulting arrangement leading legendary Los Angeles-based fast casual Asian restaurant chain Chin Chin and Butcher, Baker, Cappuccino Maker, through unprecedented challenges of 2020
- Successfully navigating the demanding task of living and operating within LA County and Las Vegas, including opening two new post pandemic ghost kitchens
- After 16 months of being stationed full time in Los Angeles, the chain posted a successful recovery including regaining all 2020 losses and making more profit than they had posted in the past 9 years
Chief Operating Officer
Duffy’s Sports Grill
01.2018 - 01.2019
- Company Overview: 34 Florida locations, Duffy’s Sports Grill is the largest family-owned and operated restaurant group in the Southeast
- Oversaw all operational initiates for 34 popular Florida stores with an average per unit volume of $4 million and average 7,000 sq ft locations
- Oversaw 5 Regionals, 150 managers and 2,400 employees
- Within 6 months, cut comp overtime hours in half and reduced overall labor by over 1%
- Decreased beverage costs by 1.5%
- Drove competitive upselling and posted positive comp store sales during Summer 2019
- The chain had posted negative sales for the previous 1 ½ years prior to Dave’s hire
- Created systemwide service training seminars for all managers and FOH employees
- Created and rolled out a new Comp / Void policy that resulted in a reduction of over $200k in Comps and Voids within 6 months
- Implemented internal and external food safety initiatives in accordance with state law
- 34 Florida locations, Duffy’s Sports Grill is the largest family-owned and operated restaurant group in the Southeast
Executive Vice President of Operations
Miller’s Ale House Restaurants
01.1993 - 01.2015
- GM, RM to EVP, oversaw, opened and managed complete operations of 70 high-volume restaurant
- Drove a positive culture a staff of over 6,000 employees and 350 managers in 10 states
- Oversaw Human Resources, authored staff and management handbooks, wrote and produced internal video training programs
- Managed all aspects of new store openings from preopening, construction oversight, budgeting, stocking, staffing and training
- Negotiated food and beverage contracts and developed drink books, menus and limited time offers
- Visited multiple stores around the country weekly
- Successfully and repeatedly represented Miller's Ale House in legal challenges both in mediation and testimony phases
- Preemptively and responsively managed crisis, governmental relations and litigation internally, and externally in the media, legislative and legal arenas
- Testified several times on behalf of the restaurant industry at the Florida State Capitol regarding key legislative issues and met privately with the past 4 Governors
- Developed campaigns, policies and training methods resulting in customer loyalty and retention, new customer acquisition, improved community relations and turnover
Skills
- Multi-unit Operations
- Leadership
- Service Improvement
- Sales Growth
- Restaurant Opening
- Keynote Speaking
- Teambuilding
- Training
- Motivation
- Legal Relations
- Government Relations
- Project Management
- Task Allocation
- Organizational Planning
- Human Resources
- Food Safety
- Alcohol Awareness
- Strategic Marketing
- Sales Building
- Web Development
- Search Engine Marketing (SEM)
- Search Engine Optimization (SEO)
- Social Media Marketing
- Email Campaigns
- Text Campaigns
- Print Campaigns
- Radio Campaigns
- Television Campaigns
- Online Campaigns
- Sponsorships
- Event Planning
- Grassroots Marketing
- Charity Promotions
- Offers and Promotions
Hobbies and Interests
- Horseback Riding
- Photography
Awards
- Doctorate of Foodservice award - North American Association of Food Equipment Manufacturers (NAFEM)
- General Manager of the year Award (twice)
- Named as one of the 'Florida’s Faces in Hospitality' by the FRLA
Certification
Professional in Human Resources (PHR)
Timeline
Director of Operations
The Edison Restaurant and Power Plant Café
06.2022 - 12.2024
Restaurant Operations
BHM Holdings
09.2021 - 06.2022
Restaurant Operations Consultant
FTR Hospitality
02.2020 - 07.2021
Chief Operating Officer
Duffy’s Sports Grill
01.2018 - 01.2019
Executive Vice President of Operations
Miller’s Ale House Restaurants
01.1993 - 01.2015
Professional in Human Resources (PHR)
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