Director of restaurant growth and strong culture.
Open To Work
Charles Lancaster
Burger King
AL
Work Preference
Job Search Status:
Open to workDesired Job Title
Director of Business DevelopmentFranchise DirectorWork Type
Full TimePart TimeContract WorkGig WorkConsultingVolunteerSeasonal WorkLocation Preference
On-SiteLocation:
Tennessee Ridge, TNNashville, TNChase City, VARichmond, VAKnoxville, TNOpen to relocation:
YesMinimum Desired Compensation
$85000/yrImportant To Me
Company CultureSummary
Director of Operations leading multi-unit operations across quick-service restaurants and convenience retail locations. Drives profitability, brand standards, and guest satisfaction through team development, operational controls, and daily execution. Aligns production, distribution, and service performance with business goals while building strong leaders across the operation, coaching 5+ leaders per month.
5
Certifications
17
years of professional experience
Work History
Director of Operations
17 Years 4 Months- Lead 113 staff members across dining operations, aligning labor, service, and training priorities to daily demand.
- Oversee 178 independent living, assisted living, and skilled nursing residents through coordinated dining service and care standards.
- Manage 127 seats, balancing kitchen flow, guest pace, and dining room readiness during busy service periods.
- Direct restaurant operations, setting daily priorities across production, service, and profitability goals.
- Maintain quality assurance standards, supporting consistent menu execution, sanitation, and guest satisfaction.
- Supervise inventory control, procurement, and batch preparation to keep product rotation and costs in line.
- Guide menu planning, coaching, and standard operating procedures to support stronger team execution and service consistency.
Education
Bachelor of Science - Hospitality Management and Hotel Business Studies
Skills
Operations management
Quality assurance
Multi-unit operations
Staff training
Franchise operations
Team hiring
Performance coaching
P&L management
Budget oversight
Labor cost control
Restaurant profitability analysis
Sales forecasting
Food safety compliance
Sanitation standards
Inventory control
Food cost analysis
Standard operating procedures
Vendor negotiation
Certification
ServeSafe
Timeline
Director of Operations
Burger King
06.2009 - Current
Florida international University
Bachelor of Science from Hospitality Management and Hotel Business Studies