Michael A. Manley
Odessa,FL
Summary
Dynamic operations executive with a proven track record of driving double-digit revenue growth. Expertise in developing operational strategies that enhance efficiency and customer satisfaction, leading high-performing teams to deliver client-centric solutions that align with organizational goals.
Overview
27
27
years of professional experience
Work History
Director of Operations
Performance Floors and Coatings
Tampa, Florida
05.2025 - Current
- Directed the operations and logistics of a multi-million dollar business.
- Developed and implemented operational strategies to maximize efficiency, reduce costs, and improve customer satisfaction.
- Managed supply chain logistics and procurement processes.
- Oversaw daily operations for flooring and coating projects.
- Coordinated cross-functional teams for project execution.
- Analyzed operational performance to identify improvement areas.
- Identified areas where process improvements could be made resulting in increased productivity.
- Created policies and procedures for improved workflow processes.
- Developed and implemented operational policies and procedures.
- Assessed and evaluated business procedures and implemented structure to improve day-to-day operations.
- Conducted performance reviews for direct reports and provided feedback for improvement opportunities.
- Provided leadership and guidance to subordinate managers and supervisors.
COO/Managing Member
One Consulting Group, LLC
01.2017 - Current
- Served as SME and trusted advisor to industry clients on procurement contracting and workforce analysis, utilizing extensive start-up experience to enhance client consulting outcomes at boutique logistics firm.
- Managed budget allocation for various consulting projects and initiatives.
- Oversaw resource planning to ensure optimal staffing and service delivery.
- Streamlined project management processes to enhance team collaboration and efficiency.
- Provided guidance and support for problem solving efforts.
- Maintained productive relationships and communication channels across organization.
Regional Operations Manager
Renu Management
11.2021 - 03.2024
- Commanded oversight of Renu Management's portfolio, encompassing 7,200 assets valued at nearly $3 billion, ensuring alignment with strategic objectives and financial stewardship.
- Led Operations Managers and Field Coordinators across 24 markets, authorizing scopes of work and change orders to ensure alignment with organizational objectives.
- Managed vendor and third-party relations to ensure compliance with guidelines and timelines, supporting adherence to company standards and objectives.
- Developed and implemented Standard Operating Procedures (SOPs) to meet dynamic market conditions, while facilitating continuous training programs to enhance team capabilities.
Area Field Manager
White Oaks Aligned, LLC
Tampa, USA
05.2021 - 10.2021
- Managed field operations to ensure compliance with company standards.
- Led field construction projects, completed scopes of work for acquired properties, sourced and hired contractors, and launched final products to market.
- Coordinated teams to implement strategic initiatives across multiple locations.
- Oversaw training programs for new employees to enhance skills and knowledge.
Area Field Manager
Pathway
Tampa, USA
07.2019 - 04.2021
- Directed construction activities, overseeing contractor selection, project scoping, and final delivery for projects exceeding $15M.
- Managed field operations to ensure compliance with company standards and policies.
- Coordinated training programs for new staff across multiple locations.
- Implemented safety protocols to enhance workplace safety and employee well-being.
COO/Managing Member
RAB Foundation Repair LLC / APT Ground Services
01.2007 - 01.2017
- Launched and operated award-winning Tampa business (2007-2014), achieving rank of #38 out of top 500 businesses in Florida Gulf Coast (2012).
- Managed logistics, scheduling, contract negotiations, materials, field crews, and office staff, scaling RAB from $30k investment to $12M construction services company in 5 years.
- Coached and mentored 65+ FT and PT staff, organizing actions for optimal performance and leading ongoing training in 1:1 and group settings.
CEO/President
American Fidelity Mortgage Group
01.2000 - 01.2007
- Led daily performance of 9 brokers and staff, ensuring regulatory, quality, and production goals for loan application and processing - broke sales records as 6x Platinum Award Winner for GMAC Home Loans.
- Enhanced customer satisfaction and educated home buyers on real estate financing, contributing to $3M in annual revenue and recognition as Best Local Business in Tampa Bay's Best magazine.
Education
Business Management Studies -
Lincoln Tech
Union, NJSkills
- Operations Management
- Business Operations & Logistics
- Supply chain management
- Vendor management
- Contract negotiation
- Contract Administration
- Team coordination
- Resource planning
- Resource allocation
- Project execution
- Performance analysis
- Performance evaluations
- Process improvement
- Process optimization
- Continuous improvement
- Operational efficiency
- Quality assurance
- Cost control
- Risk management
- Risk compliance
- Risk mitigation
- Sales oversight
- Strategic planning and execution
- Operational strategy
- Strategic planning
- Team Building
- Team coordination
- Management team building
- Staff Development & Training
- Staff training
- Employee engagement
- Policy development
- Effective leadership
- Problem solving
- Effective communication
- Communication
- Teamwork
- Multitasking
- Sales oversight
- Process improvements
- Operations oversight
- Schedule oversight
- Business management
- Profit analysis
- Business growth initiatives
- Contract negotiation
- Contract negotiation
- Teamwork
- Sales oversight
- Risk management
- Strategic planning and execution
- Communication
- Multitasking
- Business growth initiatives
Timeline
Director of Operations
Performance Floors and Coatings
05.2025 - Current
Regional Operations Manager
Renu Management
11.2021 - 03.2024
Area Field Manager
White Oaks Aligned, LLC
05.2021 - 10.2021
Area Field Manager
Pathway
07.2019 - 04.2021
COO/Managing Member
One Consulting Group, LLC
01.2017 - Current
COO/Managing Member
RAB Foundation Repair LLC / APT Ground Services
01.2007 - 01.2017
CEO/President
American Fidelity Mortgage Group
01.2000 - 01.2007
Business Management Studies -
Lincoln Tech