Michelle Hyche
Detroit,MI
Summary
Energetic Esthetician promoting 17 years of spa service experience. Expert in hair removal and skin treatments with passion for waxing. Committed to maintaining the highest standards of service.
Licensed skincare professional skilled in delivering high-quality esthetic treatments. Adept at client consultation, customized skincare plans, and advanced techniques. Strong focus on team collaboration and achieving results. Known for reliability and adaptability to changing needs. Excellent communication and customer service skills, with deep understanding of skin health and wellness.
Overview
37
37
years of professional experience
Work History
Licensed Esthetician Instructor
Le'sprit Academy
02.2022 - Current
- Maintained a clean, sanitary, and organized treatment room in compliance with industry regulations.
- Discussed procedures and treatment options with clients.
- Provided specialized facials, chemical peels, and other advanced treatments to address various skin concerns.
- Recommended retail products for at-home use.
- Sterilized equipment for patient treatments.
- Boosted client satisfaction by providing personalized skincare treatments and product recommendations.
- Performed thorough skin analysis to determine appropriate treatments for clients'' individual needs.
- Trained new staff members on proper equipment usage, technique, sanitation protocols, and company policies.
- Handled busy schedules and stayed on top of key deadlines.
Licensed Esthetician
LashDiva Beauty Studio
09.2008 - Current
- Fostered friendly, warm and exceptional customer experience.
- Developed individualized, therapeutic skin care programs.
- Recommended retail products for at-home use.
- Welcomed clients arriving for appointments.
- Performed body treatments, including waxing and facials.
- Handles busy schedules and stays on top of key deadlines.
- Advises clients on proper home-care regimens.
- Assesses condition of clients' skin in order to make recommendations to improve skin quality.
- Performs consultations for patients before scheduling treatments.
- Discusses procedures and treatment options with clients.
- Provided specialized facials, chemical peels, and other advanced treatments to address various skin concerns.
- Created a relaxing atmosphere for clients by incorporating aromatherapy and soothing music into treatment sessions.
- Fostered friendly, warm, and exceptional customer experience.
- Advised clients on proper home-care regimens.
- Improved clientele retention with exceptional customer service and follow-up care.
- Analyzed skin condition and made appropriate product recommendations.
Licensed Esthetician & Massage Therapist
Massage Green Spa
04.2019 - 03.2020
- Analyzed skin condition and made appropriate product recommendations.
- Notified supervisor of supply needs to ensure necessary items were in stock.
- Stocked treatment rooms with proper supplies.
- Developed individualized, therapeutic skin care programs.
- Fostered friendly, warm and exceptional customer experience.
- Suggested appropriate therapy based on current health of client
- Welcomed clients arriving for appointments.
- Discussed procedures and treatment options with clients.
Claims Examiner
Molina Healthcare
09.2015 - 01.2019
- Finalized files for insurance claim payment release.
- Analyzed data to identify underlying principles.
Production Line Worker
Ford Motor Company
04.1994 - 01.2007
- Kept work area clean, neat and organized to prevent accidents, mishaps and misplaced tools.
- Worked closely with others in team-oriented settings to maintain line productivity.
- Used established assembly instructions to complete jobs quickly, accurately and with zero errors.
- Assisted quality assurance by visually inspecting items and removing defective parts.
Jewelry Sales Associate
Ames Department Store
06.1991 - 06.1992
- Checked completed jewelry pieces to evaluate quality and made adjustments to align with customer demands.
Bank Teller
National Bank of Detroit
08.1989 - 01.1990
- Upheld strict financial controls by keeping funds secure and accurately transferring monies.
- Promoted products or services to each customer to consistently achieve sales targets.
- Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
- Enthusiastically greeted customers and offered dedicated service during entire transaction.
Dietary Aide
Fairlane Nursing Home
09.1988 - 07.1989
- Quickly and accurately served specific meals to patients with special dietary needs.
Education
Esthetician Instructor -
Kimz Elevation School of Cosmetology
Detroit, Michigan08.2019
Medical Billing and Coding - undefined
Sanford Brown College
Detroit, Michigan01.2012
Esthetician - undefined
Michigan College of Beauty
Detroit, Michigan06.2008
Massage Therapy - undefined
Irene's Myomassology Institute
Detroit, Michigan02.2008
Diploma - undefined
Benedictine High School
Detroit, MI06.1988
Skills
- Infection control
- Client needs assessment
- Facials and Waxing Services
- Skincare treatments
- Consultative sales strategies
- Social media marketing
- Client relations
Timeline
Licensed Esthetician Instructor
Le'sprit Academy
02.2022 - Current
Licensed Esthetician & Massage Therapist
Massage Green Spa
04.2019 - 03.2020
Claims Examiner
Molina Healthcare
09.2015 - 01.2019
Licensed Esthetician
LashDiva Beauty Studio
09.2008 - Current
Production Line Worker
Ford Motor Company
04.1994 - 01.2007
Jewelry Sales Associate
Ames Department Store
06.1991 - 06.1992
Bank Teller
National Bank of Detroit
08.1989 - 01.1990
Dietary Aide
Fairlane Nursing Home
09.1988 - 07.1989
Medical Billing and Coding - undefined
Sanford Brown College
Esthetician - undefined
Michigan College of Beauty
Massage Therapy - undefined
Irene's Myomassology Institute
Diploma - undefined
Benedictine High School
Esthetician Instructor -
Kimz Elevation School of Cosmetology
Similar Profiles
Tiffini OportoTiffini Oporto
Student Advisor / Learning Network at Astravo Online Academy, Colorado Digital Academy, and Colorado Virtual AcademyStudent Advisor / Learning Network at Astravo Online Academy, Colorado Digital Academy, and Colorado Virtual Academy
Hesham Al-SaltiHesham Al-Salti
Manager / Learning & Development Operations at Etisalat Academy (e& academy)Manager / Learning & Development Operations at Etisalat Academy (e& academy)
Bryan DixonBryan Dixon
Executive Staff Member at LCD Academy - Learning, Caring, And Development AcademyExecutive Staff Member at LCD Academy - Learning, Caring, And Development Academy
Kendra DavisKendra Davis
Academic Interventionist at Detroit Public School Community DistrictAcademic Interventionist at Detroit Public School Community District
Siyla Newson-LaneSiyla Newson-Lane
City Year Detroit at AmeriCoreCity Year Detroit at AmeriCore