Michelle Jackson
Union City,GA
Summary
Highly motivated team player with excellent written and verbal communication skills, attention to detail, and passion for process improvement efforts. Recent medical student looking for a position with growth and opportunity. Proactive and reliable multitasker with excellent organization skills and ability to prioritize patient needs and coordinate daily basic care needs.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Packer
Quickbox Fulfillment Center
College Park, GA
10.2024 - Current
- Inspected packages for accuracy and completeness before shipping.
- Wrapped items securely using appropriate packing materials.
- Packed products in accordance with specified instructions.
- Labeled boxes, crates, and other containers accurately.
Medical Assistant Student
United Education Institute
Morrow , GA
04.2024 - 11.2024
- Assisted in taking patient vital signs and medical history information.
- Performed basic laboratory tests such as urinalysis, hemoglobin and hematocrit, and blood glucose levels.
- Provided patient education on various health topics including nutrition and exercise.
- Prepared patients for examinations by obtaining necessary supplies and equipment.
- Conducted phone triage with incoming calls from patients regarding their health concerns.
- Collaborated with physicians to ensure accurate documentation of patient care activities.
- Entered data into electronic medical records systems accurately and efficiently.
- Assisted with minor surgical procedures such as suturing lacerations or removal of foreign bodies from skin or eyes.
- Administered injections, vaccinations, and medications as prescribed by a physician.
- Maintained cleanliness of examination rooms between appointments.
- Ordered lab tests, x-rays, and other diagnostic studies as requested by a physician.
- Scheduled patient appointments using an electronic scheduling system.
- Collected specimens for testing according to established protocols.
- Obtained authorizations from insurance companies for certain treatments or services.
- Filed claims with insurance companies for reimbursement of services rendered.
- Managed inventory of medical supplies in accordance with established guidelines.
- Monitored expiration dates on medications stored at the facility.
- Conducted patient interviews to gather health history, vital signs and information about current medical issues.
- Changed dressings on wounds to prevent infection and check for healing.
- Communicated with pharmacies for prescription refills on behalf of supervising physician.
- Operated x-ray and electrocardiogram (EKG) to administer diagnostic tests.
- Positioned patients properly during examination or treatment for comfort and safety.
- Prepared treatment rooms for patient examinations.
- Verified appointment times with patients, preparing charts, pre-admission and consent forms.
RCA
United States Post Office
Fayetteville, GA
04.2024 - 09.2024
- Prioritized and organized tasks to efficiently accomplish service goals.
- Sorted mail to be delivered according to route and customer address.
- Scanned packages for delivery tracking.
- Delivered packages and letters to residential customers.
- Collected signatures from recipients of registered mail items.
- Maintained records of all deliveries made during the day.
- Operated a vehicle in accordance with safety regulations.
- Informed customers of package arrival or delays when necessary.
- Responded to customer inquiries regarding postal services and products.
- Performed regular maintenance checks on assigned vehicle.
- Provided friendly customer service at all times while delivering mail.
- Verified accuracy of addresses before delivering packages.
- Checked incoming mail for proper postage and correct names and addresses.
Warehouse Associate
Amazon
Union City, GA
04.2020 - 12.2023
- Packed goods for shipment in accordance with customer instructions.
- Operated a variety of material handling equipment including electric pallet jacks, hand-held scanners, shrink wrap machines and conveyor systems.
- Prepared parcels for shipping in an efficient manner utilizing appropriate packing materials to protect goods during transit.
- Assisted in loading finished goods onto delivery vehicles as required.
- Unloaded materials from trucks using forklifts and pallet jacks.
Education
Certified Medical Assistant -
United Education Institute
Morrow, GA02.2025
High School -
Frank McClarin Success Academy High School
12.2021
Skills
- Patient Identification
- Appointment Scheduling
- Electronic Data Entry
- Telephone Etiquette
- Vital Signs & Measurements
- Medication Administration
- Take Medical History & Assist with Patient Forms
- Wound Care
- Specimen Labeling
- OSHA Guidelines
- Urinalysis
- Butterfly Techniques
- Capillary Procedures
- Venipuncture Procedure
- Vacutainer System
- Basic Pharmacology
- Exam Room Set Up
- Injections
- Rooming Patients
- EKG/ECG
- Charting & Filing
- Taking payments
- Human Anatomy
- Basic Surgery Set-up & Patient Preparation
- Medical Asepsis & Sterilization
- Universal Infection Control
- Centrifuge
Certification
CPR/BLS, Morrow- 09/26
HIPPA Certifications
OSHA Certifications
Timeline
Packer
Quickbox Fulfillment Center
10.2024 - Current
Medical Assistant Student
United Education Institute
04.2024 - 11.2024
RCA
United States Post Office
04.2024 - 09.2024
Warehouse Associate
Amazon
04.2020 - 12.2023
Certified Medical Assistant -
United Education Institute
High School -
Frank McClarin Success Academy High School
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