Michelle Jackson
Summary
Resourceful candidate brings drive, ambition and creativity to company. Responsible and mature team player knowledgeable and constantly learning and growing. Unstoppable and enthusiastic collaborator committed to reacting appropriately and quickly to new challenges and contributing to company's success.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Social Media Marketing Intern
The Social Travel Club
01.2024 - Current
- Engage with customers in a friendly and professional manner, effectively promoting and educating them about their travel needs and recommendations.
- Demonstrate brand benefits and values to effectively communicate with customers.
- Customer service
- Create memorable experiences for customers by product demonstrations, and samples, and answering any concerns.
- Build and maintain strong relationships with clients. Updating them on current updates on travel.
- Collect and report customer feedback, insights, and sales data to evaluate the success of in-store events and make recommendations for improvement.
- Stay up-to-date with industry trends, competitor activities, and market insights to provide valuable feedback to our clients.
Physical Therapist Assistant
St Charles Rehabilitation
02.2021 - Current
- Communicated with physicians to provide updates on patient care.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Contributed to overall clinic efficiency by assisting with equipment setup, inventory management, and patient scheduling as needed.
- Patient Customer Service
- Educated patients on proper body mechanics, posture correction, and home exercise routines to prevent future injuries.
- Continuously creating a positive environment as well as a comfortable one. Making patients feel secure with their treatments and healing process.
Medical Consultant
Life's Worc
12.2009 - 01.2021
- Conducted thorough evaluations of patients'' medical histories, diagnoses, and medications to provide accurate recommendations for treatment options.
- Implemented treatment plans for patients, leading to a higher rate of recovery and satisfaction.
- Organized community outreach events to raise awareness about preventative health measures and available medical resources.
- Maintained accurate records of client progress, adhering to strict confidentiality policies while ensuring continuity of care across providers.
- Patient customer care
- Established a strong referral network within the local medical community that led to increased access to specialized resources for clients.
Education
Associate of Science - Computer Graphics
Suffolk County Community College
Brentwood, NY05-2025
Skills
- Teamwork and collaboration
- Customer service
- Problem-solving
- Organization and time management
- Proficient in Microsoft Excel for data analysis, reporting and visualization
- Adobe creative suite
Certification
- HubSpot Content Marketing Certification - HubSpot Academy.
Timeline
Social Media Marketing Intern
The Social Travel Club
01.2024 - Current
Physical Therapist Assistant
St Charles Rehabilitation
02.2021 - Current
Medical Consultant
Life's Worc
12.2009 - 01.2021
- HubSpot Content Marketing Certification - HubSpot Academy.
Associate of Science - Computer Graphics
Suffolk County Community College
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