Michelle James
Clarksville,US
Summary
Self-motivated Communications Coordinator well-versed in supporting marketing initiatives and spearheading public relations efforts. Versatile professional committed to playing strategic role in addressing gaps and creating meaningful engagement alliances. In-depth knowledge of various social media channels. Take-charge professional delivering executive support and team leadership to business operations. Dependable and detail-oriented to manage multiple tasks and priorities. Broad experience includes office management, accounting, accounts receivable, invoicing, dispatching, database management, vendor negotiations and contract management. Recognized for exemplary customer service and team collaboration.
Overview
24
24
years of professional experience
Work History
Sergeant First Class-Instructor
United States Army Reserve
Fort Campbell, KY
07.2020 - Current
- Created lesson plans corresponding to yearly curriculum, incorporating broad variety of activities, hands-on experiences, basic academic skills and opportunities for creativity.
- Applied proactive behavior management techniques to facilitate classroom discipline.
- Utilized various types of equipment and aids to enhance learning experience.
- Encouraged positive self-esteem and mutual respect for others while instilling joy of learning and discovery.
Extradition Agent
TransCor of America, LLC
Nashville, Tennessee
05.2016 - 04.2020
- Supervised inmates during day-to-day activities.
- Assigned inmates to open and appropriate housing units.
- Implemented defensive tactics and physical restraints to maintain safety and security of Prison facility.
- Transported inmates to and from work sites with optimal security procedures.
- Conducted scheduled headcounts to verify presence of prisoners.
- Inspected locks, window bars, doors and security systems to support escape prevention.
- Completed Standard Operating Procedure (SOP) protocols during emergency situations.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Improved operations by working with team members and customers to find workable solutions.
Sergeant (Active Duty)
United States Army
Fort Campbell, Kentucky
09.1999 - 08.2014
- Worked in small groups to accomplish complex goals within tight deadlines and standards.
- Conducted mobile and foot patrols to secure areas and promote safe communities.
- Displayed leadership in accomplishing assignments and learning new skills.
- Cultivated excellent worth ethic, dedication to duty and timeliness in work actions.
- Developed expertise in small arms use, care and accountability.
- Provided tactical and technical guidance to facilitate unit duties.
- Maintained accurate, updated files on civilian and military personnel in battalion.
- Conducted classes to teach fellow soldiers in platoon about safety and awareness topics.
- Followed orders and carried out mission directives with professionalism and compassion despite chaotic and emotionally stressful circumstances.
- Used rifles, machine guns and other weapons to suppress enemy forces during warfare.
- Deployed to areas of civil unrest to provide security services to various fire and police departments and cities.
- Maintained orderly, clean and fully repaired personal equipment.
Education
Bachelor of Arts - Communications
American Military University
St. Charles, WV04.2023
Associate of Science - Medical Analytics
Dayton College
Ormond Beach, FL11.2017
Some College (No Degree) - General Studies
El Paso Community College
El Paso, TXSkills
- Team management
- Customer service
- Collaboration
- Conflict resolution
- Team building
- People skills
- Relationship building
- Data management
- Working collaboratively
- Reliable and trustworthy
- Organizational skills
- Clerical
- Analytical
Timeline
Sergeant First Class-Instructor
United States Army Reserve
07.2020 - Current
Extradition Agent
TransCor of America, LLC
05.2016 - 04.2020
Sergeant (Active Duty)
United States Army
09.1999 - 08.2014
Bachelor of Arts - Communications
American Military University
Associate of Science - Medical Analytics
Dayton College
Some College (No Degree) - General Studies
El Paso Community College
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