Michelle Janora
Hamburg,NY
Summary
A seasoned Security Professional from Allied Universal Security Services, I excel in utilizing SOAR and SIEM platforms to enhance cyber threat response and incident handling, significantly reducing risks. My strong leadership in emergency response and adept customer service skills have been pivotal in developing robust security measures and fostering a safe, welcoming environment.
Knowledgeable Desired Position with proven track record in safeguarding assets and ensuring safety of personnel. Known for implementing effective security protocols and responding promptly to incidents. Demonstrated ability in risk assessment and emergency response.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Security Professional
Allied Universal Security Services
04.2021 - 12.2024
- Utilized SOAR platforms for orchestrating response actions, enhancing incident handling efficiency.
- Utilized SIEM tools to interpret data, reducing false positives for threat identification.
- Utilized GRC software to design policies, ensuring adherence to compliance requirements.
- Implemented mitigation strategies, reducing potential cyber threats for applications.
- Developed incident response plans, increasing readiness for cyber threats.
- Recorded incident reports with detailed accounts of occurrences.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Reduced security incidents by proactively monitoring surveillance systems and responding to alarms in a timely manner.
- Supervised grounds, employee entrances, and exits and security officers on duty.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Maintained situational awareness through continuous monitoring of potential threats and vulnerabilities in the environment.
- Managed incident response activities effectively, minimizing damage caused by breaches or other security events.
- Monitored property and investigated areas of suspicion.
- Assessed ongoing risk factors and suggested improvements to senior management.
- Conducted thorough investigations of security incidents, identifying root causes and implementing corrective actions to prevent recurrence.
- Developed comprehensive emergency response plans, resulting in faster and more efficient reactions to critical situations.
- Performed guard duties by making judgment decisions within proper policy and procedures.
- Enhanced access control for secure facilities through the implementation of advanced identification verification techniques.
- Oversaw credentialing activities for all employees, contractors and consultants.
- Secured premises and personnel by patrolling property and monitoring surveillance equipment.
- Responded quickly to emergency situations to assess and deflect issues.
- Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
- Wrote detailed reports of all security breaches and investigations.
- Patrolled internal building spaces and facility grounds to identify and deter threats to assets.
- Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
- Recorded observations and occurrences and interviewed witnesses to complete and submit incident report.
- Investigated suspicious activities and persons to maintain security of premises.
- Monitored CCTV cameras and alarm systems for security breaches.
- Examined doors, windows and gates to verify security.
- Issued access cards to authorized personnel to monitor access points.
- Acted as deterrent to prevent criminal actions, vandalism and misconduct to allow business to conduct operations in safe environment.
- Updated shift logs and produced daily reports to document security activities and specific incidents.
- Conducted training sessions for new security personnel to facilitate compliance with security protocols.
- Worked independently and collaboratively to resolve urgent issues to protect lives and property.
Security Supervisor
Mueller Security
05.2015 - 10.2020
- Developed team schedules to ensure coverage and response readiness for all shifts.
- Analyzed security breaches to develop strategies for future risk mitigation.
- Conducted regular audits of security practices to ensure adherence to regulatory guidelines.
- Facilitated ongoing training sessions for staff to keep skills sharp and knowledge current.
- Resolved security incidents swiftly by assessing situations and deploying appropriate responses.
- Conducted regular patrols of facility to detect and deter security threats.
- Recorded incident reports with detailed accounts of occurrences.
- Closely monitored alarm systems, responding promptly to alerts and coordinating appropriate action when necessary.
- Maintained a secure environment for employees and visitors by enforcing access control policies and visitor management procedures.
- Prepared and submitted reports to keep management informed of security activities and developments.
- Supervised and evaluated security staff performance to determine compliance with safety regulations.
- Coordinated with security personnel or other departments to establish safety of visitors and staff.
- Oversaw team of security officers and managed scheduling and performance evaluations.
- Managed a team of security officers, providing guidance, support, and performance evaluations to ensure a high level of professionalism.
- Enhanced security measures by conducting thorough risk assessments and implementing new protocols.
- Successfully managed incident response operations during critical situations, ensuring staff and visitor''s safety and minimizing potential damages to company property.
- Collaborated with management to develop security policies and procedures.
- Screened vendors and contractors before granting access to restricted areas within mall.
- Participated in the hiring process for new security personnel, conducting interviews and evaluating candidate qualifications to build an effective team.
- Developed and implemented security policies and procedures to establish clear guidelines for operations and maintain quality standards.
Education
Associate Criminal Justice -
Bryant And Stratton College
Orchard Park, NYBBA - Business Administration
Bryant And Stratton College
Orchard Park, NYSkills
- Emergency response
- CCTV monitoring
- Risk assessment
- Secure coding practices
- CCTV experience
- Safety and security regulations
- Access control
- Loss prevention expertise
- Mobile security
- Security screening
- Daily incident reporting
- Security reporting
- Safety and security procedures
- Security awareness training
- Security officer development
- Incident response
- Building patrol
- CCTV footage review
- Daily status reports
- Entrance monitoring
- Security officer training
- Policy updates
- Entrance control
- Grounds security
- Bag checking
- Reliability
- Security camera monitoring
- Customer service
Certification
NY State Guard Card
Respirator Medical Certificate
American Health Certification in Adult and infant CPR/AED
Additional Information
Trained in ERSI incipient fire, hazmat, incident command, first aid, SCBA/Scuba
Timeline
Security Professional
Allied Universal Security Services
04.2021 - 12.2024
Security Supervisor
Mueller Security
05.2015 - 10.2020
Associate Criminal Justice -
Bryant And Stratton College
BBA - Business Administration
Bryant And Stratton College
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