Michelle Jauregui
Terrell,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
2
2
years of professional experience
Work History
Retail Store Associate
Adidas
Terrell, TX
08.2023 - Current
- Provided excellent customer service throughout each transaction while maintaining a friendly demeanor.
- Greeted customers, provided customer service and answered questions.
- Learned how to operate a POS cash register to process cash, check, and credit card transactions.
- Made sure the store was presentable and up to standard for costumers
FOH Team Member
Panda Express
Terrell, NC
12.2022 - 03.2023
- as a front of house employee i would always greet costumers when they walked in the store.
- I learned how to take orders from drive through while making they're order as they are saying it.
- during rush hours I learned how to effectively communicate with my team and take care of my customers
- I always followed protocols and wore gloves when serving food
BOH Team Member
Panda Express
Terrell, TX
05.2022 - 03.2023
- As a back of house employee i was in charge of keeping a clean cooking environment and make sure I had enough chow mien,fried rice and teriyaki chicken for customers to enjoy.
- I would be In charge of keeping the back clean at the end of the day. wiping down counters,cleaning sinks, washing dishes, scrubbing floors and taking trash out.
- I was also in charge of restocking frozen meats so they can be ready to use for cooking, as long with cutting vegetables.
- I would have to deep clean the kitchen every weekend so the store was up to standard.
Education
High School Diploma -
Terrell High School
Terrell, TX05-2023
Some College (No Degree) - Surgical Tech
Trinity Valley Community College
Athens, TXSkills
- Store Maintenance
- Point of Sale Systems
- Professional Appearance
- Merchandise Display
- Customer Engagement
- Stock Replenishment
- Cash Handling Accuracy
- Customer Service
- Payment Processing
- Safety Oversight
- POS System Operation
- Organization
- Team Collaboration
- Kitchen Management
- Food Presentation
- Food Preparation
- Portion Control
- Food Storage
- Sanitation Procedures
- Knife Skills
- Cleaning Procedures
- Waste Reduction
- Kitchen Station Restocking
Languages
Spanish
Native/ Bilingual
Timeline
Retail Store Associate
Adidas
08.2023 - Current
FOH Team Member
Panda Express
12.2022 - 03.2023
BOH Team Member
Panda Express
05.2022 - 03.2023
High School Diploma -
Terrell High School
Some College (No Degree) - Surgical Tech
Trinity Valley Community College