Michelle Jenkins

2016-Present NYCT Structural Maintainer (A) New York, NY

Carpenter maintain NYCT Stations, Structures and office facilities

• Use a variety of portable and hand tools, measure instruments and select materials necessary for work to fabricate, install and repair solid surface

• Ensure delivers when required

• Interpret and follow work orders to complete assignments

• Trouble shoot repairs and construction problem to determined best work method

Office Administrator (Present)

Responsible for the smooth and efficient operations of the office daily activity

• Organize and maintain employees scheduled safety trainings

• Check EAM for Severity 3’s and 4’s and make corrections when necessary

• Arrange and maintain schedules for Hearing Conservation Testing

• Manage phone calls, emails and other forms of correspondence with external parties

Torts Liaision (2024-2025)

Torts liaision maintain and conduct record searches and testify at deposition proceeding concerning the records produce.

• Perform record research for maintaince and repair records using The EAM data base, SHIP Data base, and or Production Data base maintain in Microsoft Access

• Testify at Depositions or Trails on the behalf of NYCT concerning the records produced

• Maintain records of all maintaince and repairs performed on an Excel spread sheet

• Maintain Calander for deposition cases

• Perform foil research

Generated copies of Station Conditions, Work Orders, Trouble Call Tickets, Service Call Tickets and Nonconformity Hyperlinks that correspond to request from the law department in response to outside agency or counsel discovery demands

2004–2010 Eviction Intervention Services New York, NY

Casework Coordinator/Supervisor

Oversees the flow of client intakes, appointments and conducts preliminary evaluations for intakes

• Maintain meticulous data base

• Advocate with various City and State agencies for client services

• Work closely with caseworkers to ensure timely resolution

• Collaborates closely with in-house attorneys to prevent evictions and assist with open housing court cases

2000–2004 Eviction Intervention Services New York, NY

Family Eviction Prevention Specialist (FEPS)

Client intakes, phone usage, calculating and processing FEPS applications and modifications, correspondence to the clients

Work closely with other staff members to ensure timely process of all applications

Determine other source to raise rental arrears

• Landlord and tenant advocacy

• Liaison between EIS and FEPS processing unit

• Oversee in-house funds for Emergency Food and Shelter Program (FEMA)

• Maintain good relationship with all contacts

• Maintain meticulous records via Microsoft Excel

• Pick up checks from Job Centers

1995–2000 Eviction Intervention Services New York, NY

Receptionist

• Meet and greeted clients, answered multi-line telephone system, forwarded calls, filed,

Typed, handled incoming and outgoing mail, and scheduled appointments

• Managed all front office activities including scheduling of volunteers

• Coordinated the pick up or rent checks from the Department of Social Services

Education

2016-2016 Apex New York, NY

Carpentry/ Plumbing/ Masonry/ Electrical

Studied Carpentry, plumbing. Masonry and basic electrical over a course of six months