Michelle Johnson
Smyrna,TN
Summary
Dedicated and direct care worker with a passion for helping clients lead fulfilling lives by effectively managing their health-related conditions. Possessing extensive knowledge in medication administration, appointment scheduling, and facilitating social activities. Well-organized and compassionate, with exceptional relationship-building skills. Additionally, brings valuable experience in customer care, including billing and insurance, as well as pharmacy technician expertise. Furthermore, has held various positions in quality control, inventory management, and returns management within logistics, distributed systems, and e-commerce industries.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Private Duty Caregiver
Self Employed
Smyrna, TN
04.2015 - Current
- Assisted dozens of seniors aging in place with a myriad of illnesses over a 10 year period.
- Assisted with activities of daily living such as bathing, dressing, grooming, and toileting.
- Planned and prepared nutritious meals for clients according to their dietary needs.
- Managed emergencies effectively by responding calmly under pressure while adhering to established protocols until professional help arrived.
Pharmacy Technician
CVS Pharmacy
Smyrna, TN
10.2017 - 09.2018
- Enhanced pharmacy workflow by assisting pharmacists with 100's of medications dispensed , labeled, and packaged.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Answered 20-30 incoming phone calls and addressed questions from customers and healthcare providers.
Receiving Department Associate
Saks Fifth Avenue, HBC
La Vergne, TN
12.2016 - 09.2018
- Collaborated with most departments within the organization to coordinate timely delivery of goods.
- Conducted up to 8 hours daily of quality control checks on received materials prior to their placement in stockroom or store shelves during cycle counting.
- Monitored hundreds of pieces of merchandise received and shipped from facility in computer system using RF and WMS systems including the Kiva mobile fulfillment system.
Education
Associate of Science - Medical Assisting
05-2005
Skills
- First Aid and Safety
- Patient Care
- Ambulation Assistance
- Medication Administration
- Vital signs monitoring
- First aid and safety
- Dementia Care
- Dressing assistance
Certification
- TN Department of Health Pharmacy Board, Pharmacy Technician, ID # 61788. Issued 10/31/2017 Expired 10/31/2019.
Timeline
Pharmacy Technician - CVS Pharmacy
10.2017 - 09.2018
Receiving Department Associate - Saks Fifth Avenue, HBC
12.2016 - 09.2018
Private Duty Caregiver - Self Employed
04.2015 - Current
Daymar College - Associate of Science, Medical Assisting