Summary
Overview
Work History
Education
Skills
Timeline
Generic

Michelle Johnson

McKinney

Summary

Investigation professional with solid foundation in uncovering and analyzing evidence to resolve cases effectively. Known for high standard of teamwork and results-driven approach, adaptable to changing requirements. Proficient in critical thinking and problem-solving, with reputation for reliability and collaborative efforts.

Overview

2026
2026
years of professional experience

Work History

CPS Alternative Response Investigator IV

Department of Family and Protective Services
  • Determines the causes/factors of abuse/neglect to children to assess current or future risk to children by gathering information from parents, family members, and others; interviewing and examining children; assessing home environment; and gathering pertinent information from other sources
  • Collaborates and works with the family to determine strengths, needs and action to be taken to remove or to reduce an immediate threat to the safety of a child to include referring family for crisis intervention therapy or other community resources, testifying in court to seek emergency protective services, and placing children in substitute care
  • Enters contact, documentation information and narratives into the Information Management Protecting Adults and Children System within required agency time frames
  • Develops and maintains effective working relationships between families, Child Protective Services staff and law enforcement officials, judicial officials, legal resources, medical professionals, and other community resources, to achieve a positive outcome
  • Performs other duties as assigned and required to maintain unit operations
  • Promotes and demonstrates appropriate respect for cultural diversity among families, coworkers and all work-related contacts

CPS Investigator IV

Department of Family and Protective Services
  • Conducts forensic investigations of reports of abuse/neglect to children to determine if abuse or neglect occurred and conducts assessments to determine the current or future risk of harm to children
  • Observes children for signs of any harm and assess the signs to determine if they are the result of abuse or neglect
  • This could involve children with serious injuries and child fatalities
  • Interviews people in the case such as the parents, caregivers, person who reports the concern, family members, and others familiar with the family situation
  • This may include medical staff, teachers, law enforcement, etc
  • Assesses child safety and takes the necessary actions to protect the child as appropriate
  • This could include removing a child from their family
  • Talks frankly and objectively with families about matters they may consider personal and private, such as parenting decisions and actions, sexual abuse, income, money management, and personal relationships
  • Determines action to be taken to remove or to reduce an immediate threat to the safety of a child to include working with families to identify family members who can assist with keeping the child safe, testifying in court to seek emergency protective services, placing children in substitute care, referring family for immediate crisis intervention therapy or other community resources
  • Documents all relevant and appropriate information gathered during the investigation and completes all required forms accurately and in a timely manner
  • Develops and maintains effective working relationships with law enforcement officials, judicial officials, legal resources, medical professionals, and the community
  • Works under constant deadlines that require prioritizing tasks and the ability to work flexible hours
  • Maintains a balance of objectivity and empathy for families living in stressful and crisis situations
  • Performs other duties as assigned and required to maintain unit operations and promotes and demonstrates appropriate respect for cultural diversity and competency among coworkers and all work-related contacts

Childcare Specialist

City House
06.2024 - Current

Direct supervision of children placed in the residential emergency shelter.

Interact with , initiate and encourage children in structured educational, social and recreational and group activities scheduled.


Work with other Direct Care Supervisor and staff to listen while in our care.


CPS Regional Screener V for Investigations and Alternative Response

Department of Family and Protective Services
03.2008 - Current
  • Reviews CPS Priority 2 and non-priority intakes to ensure consistent and appropriate application of policy and procedure and optimal service level to cover intakes assigned
  • Reviews CPS intakes to ensure content is sufficient to assess location, risk, and degree of harm, and establish priorities and case handling as well as appropriate field routing
  • Assesses severity of the circumstances according to department policies and procedures and reviews intakes for determination of priority, allegation type and handling
  • Obtains and enters data detailed in formal screening contacts concerning the alleged abuse/neglect of children
  • Provides policy information to the public as well as other information and referral services
  • Relays reports of abuse neglect (intakes) to appropriate CPS field staff or outside agencies
  • Maintains accurate records of all work performed or as required by management
  • Performs other duties as assigned and required to maintain unit operations

Direct Care Staff Member

Refuge for Women
01.2022 - 06.2024

Works in a safe house during assigned shift to maintain a safe healing environment for residents and provide consistent operations by upholding the program model and resident guidelines.


Maintain strong leadership in any situation, including conflict resolutions, crisis managements and response, by handling difficult relational dynamics.


Communicate effectively with the residents and hold them accountable as they progress through the program and learn successful skills.

Education

Bachelor of Arts - Sociology

Dallas Baptist University
Dallas, TX
05-2006

Skills

  • Detailed report writing
  • Interview techniques
  • Ethical and honest
  • Due diligence

Timeline

Childcare Specialist

City House
06.2024 - Current

Direct Care Staff Member

Refuge for Women
01.2022 - 06.2024

CPS Regional Screener V for Investigations and Alternative Response

Department of Family and Protective Services
03.2008 - Current

CPS Alternative Response Investigator IV

Department of Family and Protective Services

CPS Investigator IV

Department of Family and Protective Services

Bachelor of Arts - Sociology

Dallas Baptist University
Michelle Johnson