MICHELLE JOHNSON
DAHLONEGA,US
Summary
Professional leader with extensive experience in driving strategic initiatives and fostering effective team collaboration. Strong background in project management, budget oversight, and stakeholder engagement, ensuring organizational goals are met efficiently. Known for adaptability, reliability, and focus on achieving impactful results. Skilled in leveraging data-driven insights, optimizing processes, and mentoring teams to excel in dynamic environments.
Overview
10
10
years of professional experience
1
1
Certification
Work History
Observer, Mentor, Trner Ofcr/Asst Director Housing
University of North Georgia
Dahlonega, GA
04.2025 - Current
- Responsible to the Assistant Commandant of Cadets for all matters pertaining to the quality of life for a 725 member Corps of Cadets. Provides coaching and mentorship to Cadets on leadership and counseling, residential living, discipline, community activities, overall welfare and academic preparation.
- Solely responsible for Cadet room assignments, changes, dorm maintenance, repair, and upkeep. Serves as liaison with Residence Life on all such matters.
- Teaches Cadet leaders how to properly counsel subordinates, provides instruction on the art and science of military leadership, provides mentorship on the role of a senior non-commissioned officer.
- Responsible for tracking, supervising, and implementing the Cadet Conduct system. Supervises the conduct of disciplinary tours, collaborates with the university and the community on matters pertaining to service tours.
- Established an environment of continuous improvement by fostering open communication channels and empowering cadets to voice their concerns.
Military Clothing & Sales Associate
University of North Georgia (UNG)
Dahlonega, GA
02.2024 - 04.2025
- Orchestrated efficient stock management and enhanced customer service protocols for military personnel, improving store performance metrics.
- Provided specialized assistance in military uniform fittings while maintaining detailed records and ensuring seamless store operations.
- Led store operations during management absences, implementing strategic inventory controls and enforcing protocols for military personnel.
- Trained new associates on store policies, customer service standards, and operational procedures.
Assistant Logistics Manager
M1 Support Services
Nellis AFB, NV
10.2022 - 07.2023
- Manage inventory of supply and equipment accounts and analyze integrity and accuracy of accounts through statistical, trend, and problem analysis. Track discrepancies by evaluating monthly logistics data and reporting KPIs to headquarters.
- Supervise a team of 13 supply chain technicians to ensure compliance with Performance Work Statement (PWS), Federal Acquisition Regulations, and Air Force rules/directives.
- Ensured supply chain operations compliance with Performance Work Statement (PWS) by directly collaborating with Contract Program Manager and Senior Logistics Manager (SLM).
- Controlled Service lifecycle management (SLM) and Application Lifecycle Management (ALM) and incorporated Logistics Analysis within QMS Monthly.
- Established collaboration between PLGX/M1SS enduring business process and DIFM analysis; (best product since contract start, July 2022)
- Incorporated new Tax Registration Number (TRN) business rules and enhanced supply chain efficiency, while improving synergy between SLM/ALM work centers world-class.
- Maintained clear understanding of FAR, PWS, and disposition of lost, theft, damaged, and destroyed requirements.
Senior Enlisted Leader
United States Air Force
Nellis AFB, NV
05.2021 - 12.2022
- Advise the Commander and senior medical staff on missions, military readiness, training, health, morale, and the welfare of 460 assigned people divided into six flights. Oversee diverse-ranging operations related to emergency services, medical specialties, internal medicine, pediatric clinic, family medicine residency, and family health clinic. Assess areas of improvement by analyzing data and quality control statistical reports; develop/implement strategic corrective action plans to optimize operational readiness and overall efficiency.
- Delivered trusted healthcare services to 10,400 active-duty members and 286,000 Department of Defense (DoD) beneficiaries, while managing a budget of $40M in operation and maintenance and $94M in equipment resources.
- Established a patient-centric environment and facilitated functions associated with in-patient care, contingency operations, and disaster response/management.
- Achieved fast-track promotion to clinical leadership role within only five months. Analyzed quality control data to identify operational gaps and implemented strategic solutions, improving medical readiness across multiple specialties.
First Sergeant
United States Air Force
Nellis AFB, NV
05.2016 - 05.2021
- Served as Commanders trusted advisor and critical link for health, morale, welfare matters concerning over 850 Airman.
- Provided leadership and guidance to supervisors and members enabling them to resolve problems and complaints at the lowest level.
- Collaborated with multiple helping agencies off an on the installation to maintain strong partnerships and keep lines of communication open ensuring proper care for service members.
- Briefed resiliency to over 57,000 DOD members worldwide and was by name requested from Headquarters Special Duty Command Chief Master Sergeant to provide domestic violence awareness training to 315 First Sergeants across the Air Force at AFSA Worldwide Conference.
Education
Bachelor of Arts - Supply Chain Management
Ashford University
Iowa City, IA01-2016
Associates Degree - Human Resource Management
Community College of The Air Force
01-2018
Associates Degree - Practical Nursing
Community College of The Air Force
01-2014
Associates Degree - Logistics Management
Community College of The Air Force
Montgomery, Alabama01-2009
Skills
- Supply Chain Management (Expert)
- Process Improvement (Expert)
- Team leadership
- Strong attention to detail
- Analytical problem-solving
- Project Management
- Clear interpersonal communication
- Mentorship development
- Proficient in conflict management
- Proficient in managing multiple tasks
- Time Management
- Cross-functional teamwork
Certification
- AS9110 REV C Lead Auditor Certified, 2023, Axeon Corporation
- Lean Six Sigma Certification, 2020
- Lean Six Sigma Green Belt Certification, 2018
Additional: Secret Security Clearance 2022
Timeline
Observer, Mentor, Trner Ofcr/Asst Director Housing
University of North Georgia
04.2025 - Current
Military Clothing & Sales Associate
University of North Georgia (UNG)
02.2024 - 04.2025
Assistant Logistics Manager
M1 Support Services
10.2022 - 07.2023
Senior Enlisted Leader
United States Air Force
05.2021 - 12.2022
First Sergeant
United States Air Force
05.2016 - 05.2021
Bachelor of Arts - Supply Chain Management
Ashford University
Associates Degree - Human Resource Management
Community College of The Air Force
Associates Degree - Practical Nursing
Community College of The Air Force
Associates Degree - Logistics Management
Community College of The Air Force
Work History
01-2024
PROFESSIONAL ACCOLADES
- United States Warfare Center First Sergeant of the Year, 2020
- 57th Wing First Sergeant of the Year, 2020
- 87th Air Base Wing First Sergeant of the Year, 2018
- 87th Air Base Wing Lance P. Sijan Senior Enlisted Non-Commissioned Officer, 2018
- Distinguished Graduate, Paul W. Airey Non-Commissioned Officer Academy, 2015
- 6th Mobility Wing Non-Commissioned Officer of the Year, 2014
- 6th Medical Group Non-Commissioned Officer of the Year, 2014