Michelle Johnson
Harlem,GA
Summary
Detail-oriented Deputy Jailer recognized for strong problem-solving and adaptability skills. Experienced in emergency response and incident reporting, ensuring compliance and safety within challenging environments. Prepared to contribute to a secure and orderly facility.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Deputy Jailer
Richmond County Sheriff's Office
Augusta, Georgia
03.2024 - Current
- Responded promptly to emergency situations, including medical emergencies and inmate altercations, to ensure safety and security.
- Conducted regular security checks and monitored surveillance systems effectively.
- Implemented disciplinary actions to maintain order and safety among inmates.
- Supervised inmate activities, ensuring adherence to facility regulations.
- Interacted with inmates in a professional manner while enforcing discipline policies.
- Trained new staff on safety protocols and operational procedures in the facility.
- Prepared detailed incident reports documenting disturbances or violations to support facility management.
Front of House Manager
Hawaiian Style BBQ
Augusta, Georgia
04.2023 - 03.2024
- Managed daily operations and staff scheduling for a fast-paced restaurant environment.
- Managed day-to-day restaurant operations with focus on quality and meeting customer expectations.
- Oversaw front of house staff training on customer service and menu knowledge.
- Developed and maintained positive relationships with customers to enhance dining experience.
- Resolved customer complaints swiftly to maintain satisfaction and loyalty.
- Coordinated with kitchen staff to ensure timely food preparation and service.
- Implemented sanitation and safety protocols in compliance with health regulations.
- Performed daily opening and closing duties such as setting up registers, counting money.
Medical Transportation Specialist
GRECO EMS
Augusta, Georgia
05.2022 - 03.2024
- Ensured compliance with federal, state, and local regulations regarding the transport of passengers requiring special medical attention or equipment.
- Ensured compliance with safety regulations during patient transport activities.
- Performed basic first aid procedures during transit times for emergency situations.
- Utilized specialized equipment such as stretchers or oxygen tanks during transport operations according to established protocols.
- Provided compassionate support to patients during transport, ensuring comfort and care.
- Communicated effectively with medical staff regarding patient needs and status updates.
- Communicated regularly with dispatch team members regarding route status updates or changes in schedule or passenger needs.
- Assisted in training new team members on transportation protocols and procedures.
- Documented transport incidents and maintained accurate records for review.
Education
Basic Mandated Jailer Certificate - Jailer School
GPSTC
Forsyth, GA07-2025
Graduate Certificate - 911 Telecommunications
South Carolina Criminal Justice Academy
Columbia, SC05-2008
Graduate Certificate - Emergency Medical Technician
Aiken Technical College
Graniteville, SC05-2007
Skills
- Inmate supervision
- Security monitoring
- Incident reporting
- Emergency response
- Regulatory compliance
- Security procedures
- First aid and CPR
- Staff training
- Safety protocols
- Team coordination
- Effective communication
- Verbal communication
- Conflict resolution
- Problem solving
- Attention to detail
- Decision making
- De-escalation techniques
- Stress tolerance
- Customer service
Certification
- GA POST certifications are added to documents
Timeline
Deputy Jailer
Richmond County Sheriff's Office
03.2024 - Current
Front of House Manager
Hawaiian Style BBQ
04.2023 - 03.2024
Medical Transportation Specialist
GRECO EMS
05.2022 - 03.2024
Basic Mandated Jailer Certificate - Jailer School
GPSTC
Graduate Certificate - 911 Telecommunications
South Carolina Criminal Justice Academy
Graduate Certificate - Emergency Medical Technician
Aiken Technical College