MICHELLE JOHNSON-RUIZ
Kissimmee,Florida
Summary
Healthcare/ nursing executive with expertise in Long Term Care, rehab nursing, sub-acute and homecare, in-service education, MDS/PRI completion and managed healthcare. Brings to existing company or start-up, superb skills in many major facets of operations; experienced department head, interpersonal skills, program development, and clinical/consulting management. High energy, ability to think out of the box, polished presenter. Completion of Basic Teaching course, former NY Nurse Aide Evaluator with (Prometric); qualified PRI assessor, knowledgeable in private practice ICD-9/ICD-10 billing and coding. Dedicated to promoting quality patient care and satisfaction and offering experience in nursing and healthcare administration. Possesses proven track record of developing and implementing comprehensive nursing policies, providing excellent leadership and mentoring, and maintaining compliance with regulatory standards.
Overview
19
19
years of professional experience
Work History
Director of Nursing
Kissimmee Nursing And Rehabilitation Center
12.2022 - Current
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
- Oversaw and approved recruitment, hiring and orientation of new nursing staff.
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Monitored and evaluated over hundreds of nursing staff performance, providing feedback and guidance to support standards of care.
- Collaborated with staff, management, and external groups to coordinate patient care.
- Collaborated with interdisciplinary teams to develop comprehensive care plans for patients with complex needs.
- Worked closely administration to develop and implement best practices to improve patient outcomes.
- Established and monitored infection control programs to provide safe, sanitary environment to prevent transmission of disease and infection.
- Facilitated continuing education and training programs to drive staff competency and professional development.
ADON
LeaderStat
03.2022 - 12.2022
- Established strong partnerships with community resources including hospice providers, home health agencies, and outpatient rehabilitation centers to enhance patient care transitions and discharge planning.
- Managed staffing needs effectively, ensuring appropriate nurse-to-patient ratios during all shifts.
- Mentored new nursing staff, fostering professional growth and development while maintaining high standards of patient care.
- Reduced medication errors by conducting thorough medication administration audits and providing feedback to nursing staff.
- Collaborated with interdisciplinary teams to develop individualized care plans for patients, ensuring optimal health outcomes.
- Facilitated open communication among team members, promoting a positive work environment conducive to collaboration and problem solving.
Medical Biller and Coder
Consultants First Revenue Management Solutions - Medical Billing / Coding
06.2017 - 09.2018
- Correctly coded and billed medical claims for various private medical facilities.
- Reduced claim denials through meticulous verification of patient eligibility and coverage benefits prior to claim submission.
- Reviewed patient charts to better understand health histories, diagnoses, and treatments.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Contributed to team efficiency by maintaining organized records of patient accounts, billing statements, and payment statuses.
- Played pivotal role in maintaining positive cash flow within organization by ensuring timely submission of clean claims and diligent follow-ups on outstanding payments.
- Safeguarded practice revenue by diligently following up on outstanding account balances and initiating collection efforts when necessary.
Director of Nursing
New Carlton Rehabilitation and Nursing Center
09.2015 - 05.2017
- Planned and allocated operational budgets for department
- Developed and implemented strategic policies and procedures to improve systems while maintaining and cultivating new and existing relationships with staff, patients, families and vendors
- Improved annual Department of Health Survey ratings for two consecutive years as a deficiency free Department of Nursing
- Provided education to all departments through mandatory in-services and orientation programs in order to personally evaluate competency and compassion of existing and potential employees.
Registered Nurse-Community Field Coordinator
Federation of Organizations
01.2014 - 01.2015
- Provided clinical services as RN on interdisciplinary team to members with serious mental illness
- The services are offered in their homes, in the community
- Responsible for evaluation, medication management and care plan compliance
- The mission was to ensure that the organization collaborate with community leaders and providers in order to motivate members to improve their health in all areas of community living.
Director of Nursing
Atrium Center for Rehabilitation and Nursing
12.2010 - 01.2013
- Effectively managed a 380 bed skilled nursing facility, with responsibility of quality assurance, development of Policies/Procedures, executing clinical competence, provided and enforced all in-services for all departments
- Communicated with residents, family, clinical team, and all necessary out-side agencies.
Director of Nursing
Brooklyn - Queens Nursing Homes
01.2007 - 01.2010
- Ensured regulatory compliance by staying current on industry standards and updating policies accordingly.
- Participated in management team meetings to discuss resident status, census changes, and resident complaints or concerns.
Director of Education
Vital Care Infusions - Homecare, (IV Pharmacy)
01.2005 - 02.2007
- Oversaw development and implementation of quality educational programs.
- Proactively identified areas where additional resources were needed; secured funding through grants or reallocating existing budgets.
- Implemented rigorous academic standards while maintaining flexibility in instructional approaches to accommodate diverse student needs.
- Enhanced overall educational quality by evaluating and refining instructional programs based on data-driven assessments.
- Developed comprehensive strategic plans to align educational objectives with institutional goals and available resources.
Director of Nursing
The Center for Nursing and Rehabilitation at Birchwood
Director of Nursing
Grace Plaza of Great Neck
Assistant Director of Nursing
Belair Care Center
Rehabilitation Unit Manager
United Presbyterian Residents (UPR)
Charge Nurse
The Long Island Home, Ltd. (South Oaks Comprehensive Behavioral Health Continuum)
Staff Nurse
Samuel & Bertha Schulmann Institute
Travel
10.2018 - 03.2022
Education
BSN -
St Josephs College of NY
AAS -
Kingsborough Community College
Kaplan Continuing Education -
Certified Legal Nurse Consultant
Certification Program -
IAP College
On-line06.2024
Certification - Infection Control Preventionist
CDC
On-line12.2022
Skills
- MS Word
- PowerPoint
- Excel
- ICD-9/ ICD-10 CM
- MDS 30
- Bookkeeping - Financial Analyst
- Point Click Care (PCC)
- Nurse Education and Training
- Strong Work Ethic
- Quality Improvement
- Leadership and Guidance
Affiliations
- AHIMA
- MRMAA
- AANAC
Personal Information
Title: RN, CBCS, CMRM, BLS INSTRUCTOR
Timeline
Director of Nursing
Kissimmee Nursing And Rehabilitation Center
12.2022 - Current
ADON
LeaderStat
03.2022 - 12.2022
Travel
10.2018 - 03.2022
Medical Biller and Coder
Consultants First Revenue Management Solutions - Medical Billing / Coding
06.2017 - 09.2018
Director of Nursing
New Carlton Rehabilitation and Nursing Center
09.2015 - 05.2017
Registered Nurse-Community Field Coordinator
Federation of Organizations
01.2014 - 01.2015
Director of Nursing
Atrium Center for Rehabilitation and Nursing
12.2010 - 01.2013
Director of Nursing
Brooklyn - Queens Nursing Homes
01.2007 - 01.2010
Director of Education
Vital Care Infusions - Homecare, (IV Pharmacy)
01.2005 - 02.2007
Director of Nursing
The Center for Nursing and Rehabilitation at Birchwood
Director of Nursing
Grace Plaza of Great Neck
Assistant Director of Nursing
Belair Care Center
Rehabilitation Unit Manager
United Presbyterian Residents (UPR)
Charge Nurse
The Long Island Home, Ltd. (South Oaks Comprehensive Behavioral Health Continuum)
Staff Nurse
Samuel & Bertha Schulmann Institute
BSN -
St Josephs College of NY
AAS -
Kingsborough Community College
Kaplan Continuing Education -
Certified Legal Nurse Consultant
Certification Program -
IAP College
Certification - Infection Control Preventionist
CDC
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