Trina Henderson
Hemet,CA
Summary
Efficiency-driven with diligent approach to handling financial, employee and office records. Respectful and well-spoken with team members, managers and customers. Smoothly coordinate teams and supplies to accomplish daily office goals. Versatile, adept at managing multiple projects with ease. Expert time management methods and abilities. Bringing 15 years of experience in business settings. Professional and well-grounded office team member with superior clerical skills and expertise. Successful at satisfying customer needs while meeting and exceeding business objectives. Smoothly handles all types of administrative tasks, including coordinating mail, records and travel arrangements.
Compassionate Nursing professional demonstrating exemplary skills in direct patient care and healthcare team support. Communicative and collaborative demeanor cultivated several years of superior healthcare industry performance. Experience handling multiple, complex cases with accuracy and dignity.
Overview
17
17
years of professional experience
Work History
Certified Nursing Assistant
Hemet Hills Post Acute
Hemet , California
04.2024 - Current
- Cleaned and sanitized patient rooms according to established protocols.
- Distributed drinking water and nourishment to residents.
- Assisted patients with daily living activities, including bathing, dressing, and grooming.
School Bus Driver
Hemet Unified School District
Hemet , California
03.2022 - 02.2023
- Communicated effectively with parents regarding student transportation issues.
- Performed pre-trip inspection and mechanical checks before scheduled run.
- Regulated heating, lighting and ventilation systems for passenger comfort.
Road Supervisor
Empire Transportation
Perris, California
09.2019 - 02.2022
- Oversaw team scheduling and individual assignments to meet coverage demands.
- Enforced strict safety rules and regulations to protect workers and minimize company liability.
- Dispatched personnel and vehicles in response to telephone or radio reports of emergencies.
Vehicle Check-In Clerk
Manheim Auto Auction
Fontana, California
07.2015 - 11.2019
- Performed light administrative duties such as filing paperwork, data entry.
- Verified visitor identification and contact details.
- Submitted in-depth reports to professionals on vehicle conditions following inspections.
- Assisted in training new employees on inspecting procedures for different types of vehicles.
- Reviewed repairs by test driving vehicles and conducting final inspections.
- Reviewed vehicle logs and driver records to assess potential risks and verify compliance with company policies.
- Completed vehicle inspections to verify compliance with standards and regulations and prevented use of vehicles with extreme safety concerns or violations.
Patient Care Assistant
Loma Linda University Health
Murrieta, CA
09.2017 - 08.2019
- Documented information in patient charts and communicated status updates to interdisciplinary care team
- Communicated changes in patient conditions and other unit concerns to multidisciplinary team
- Supported unit efficiency by maintaining current and accurate clerical paperwork
- Documented patient intake and dietary requirements and assisted with feeding
- Obtained vital signs and collected biological samples to assist with diagnostic testing and ongoing assessments
- Promoted patient comfort by quickly responding to calls and handling diverse needs
School Bus Driver
Moreno Valley Unified School District
Moreno Valley, CA
04.2013 - 08.2014
- Adhered to company determined schedules and routes to ensure timely arrivals and departures
- Operated navigation equipment and two-way radio while remaining focused on safety and efficiency
- Transported passengers on predetermined routes while following local traffic regulations
- Performed all duties with personable communication and professionalism including bus operation and passenger interaction
- Maintained timely adherence to schedules and safety protocols
- Obeyed all DOT rules and regulations in addition to local laws and stipulations
- Assisted disabled passengers in boarding and exiting bus
- Reported delays, accidents, or other traffic and transportation situations to bases or other vehicles, using telephones or mobile two-way radios
- Checked vehicles to ensure that mechanical, safety and emergency equipment were in good working order
- Read and verified all permission slips for students to ride home with friends
Office Administrator
IE Dream Motors
Upland, CA
02.2008 - 04.2013
- Coordinated travel arrangements, including booking hotel rooms, car rentals and airfare for staff traveling to domestic and international locations
- Administered physical and digital filing systems, keeping records well-organized and easily retrievable by team members
- Generated shipment invoices, prepared packages and set up courier deliveries for customers
- Managed reception and lobby area, greeted visitors and responded to requests for information
- Sorted and distributed business correspondence to correct department or staff member, reducing dropped communications and enabling faster responses to key requests
- Interacted professionally with both customers and inside personnel, answering questions and responding to phone and email inquiries
- Scheduled appointments on behalf of staff members to keep office operations smooth and efficient
Education
Bachelor of Science - Operations Management
Southern New Hampshire University
Manchester, NH05-2022
Associate of Science - Network And System Administration
Computer Learning Center Or Los Angeles
Los Angeles, CAAssociate of Science -
Moreno Valley College
Moreno Valley, CASkills
- Answering
- Multi-line phone
- Typing
- Invoice
- Excel
- Ms office
- Outlook
- Powerpoint
- Ms word
- Word
- Detail-oriented
- Multitasking
- Customer relations
- Problem resolution
- Inventory
- CNA
- EKG
- CPR
- Filing
- Receptionist
- 45 wpm typing speed
- Program file distribution
- Expert in MS Word
- Technologically savvy
- Meticulous attention to detail
- Office supply management
- Invoice organization
- Travel coordination
- 10-key proficiency
- Answering inbound calls
- Organizing meetings
- Maintaining cleanliness
- Understands grammar
- Phone call answering
- Prioritizing patients
- Multitasking and prioritization
- Multi-line phone systems
- Organizing packages
- Inventory supplies
Assessments
- Electronic Medical Records Knowledge, Proficient, 08/01/19, https://share.indeedassessments.com/share_assignment/zraulnh5rzcsxki2
- Verbal Communication, Highly Proficient, 08/01/19, https://share.indeedassessments.com/share_assignment/cm6tfz9ugvrfak4w
- Email, Proficient, 08/01/19, https://share.indeedassessments.com/share_assignment/hkeqi4no2m0f-a6d
- Supervisory Skills: Directing Others, Proficient, 08/01/19, https://share.indeedassessments.com/share_assignment/ok6xeez5gf6szyas
- Basic Word Processing with Microsoft Word, Expert, 08/01/19, https://share.indeedassessments.com/share_assignment/cojojblcfrs3hkib
Timeline
Certified Nursing Assistant
Hemet Hills Post Acute
04.2024 - Current
School Bus Driver
Hemet Unified School District
03.2022 - 02.2023
Road Supervisor
Empire Transportation
09.2019 - 02.2022
Patient Care Assistant
Loma Linda University Health
09.2017 - 08.2019
Vehicle Check-In Clerk
Manheim Auto Auction
07.2015 - 11.2019
School Bus Driver
Moreno Valley Unified School District
04.2013 - 08.2014
Office Administrator
IE Dream Motors
02.2008 - 04.2013
Bachelor of Science - Operations Management
Southern New Hampshire University
Associate of Science - Network And System Administration
Computer Learning Center Or Los Angeles
Associate of Science -
Moreno Valley College