Michelle Jones

Experience investigating complex neglect, abuse, self-neglect, and financial exploitation cases while reporting suspected Medicaid fraud.

Analyze bank and/or medical records to determine finding while compiling data to support that finding, testing in court if alleged perpetrator appeals.

Perform intake reports on site while determining safety and needs of the client.

Communicate and work directly with various public safety, other social services, and health representatives to advocate for clients while maintaining accurate and timely documentation.

• Routinely identified warning signs and symptoms, responds to the changes, and educates clients on symptoms management
• Collaborated the provision of services with all other treatment/service providers both internal and external to the agency.

• Monitored treatment plan objectives, interventions, services provided, and documentation to ensure that the needs identified within the assessments and is medically necessary.

• Planned, coordinated and monitored services provided to individuals with developmental disabilities and their families
• Scheduled planning meetings, facilitated meetings, documented progress toward established goals, and assisted the individual in obtaining necessary services or supports
• Maintained documentation of plans and progress in developing necessary supports and achievement of goals for the individual and the agency.

• Ensured Host Home Providers and other caregivers providing services to individuals with Developmental Disabilities were in compliance with Carmel Policies and State Regulations.

• Oversaw Supported Services Program in Omaha and Lincoln ensuring quality services to individuals with developmental disabilities
• Outperformed other program managers by increasing profit/clientele within a limited time period
• Recruited, interviewed, and trained direct service staff to work with clients in the program.

• Directed a Crisis Center Program which provided structure and stability to homeless youth
• Interviewed, hired, and trained direct care staff
• Restructured programming for a shelter program in crisis to decrease high risk behaviors and add stability to youth's lives.

• Taught Criminal Justice courses to college students and managed an LRC Assistant in the Learning Resource Center
• Successfully planned and organized quarterly graduations
• Awarded Employee of the Quarter.

• Created and coordinated daily activities and educational groups to inspire youth in an outpatient/inpatient drug relapse prevention program
• Coached youth on practical coping skills to prepare for sobriety upon graduation.

• Experienced as a Traditional and Intensive Probation Officer
• Prepared court reports and testified in court
• Responded promptly to violations of probation requirements.