Michelle Jones
Newark,NJ
Summary
Operative professional with solid background in customer service and providing safe and comfortable rides to passengers. Solid understanding of city streets and traffic laws. Knowledgeable in bus maintenance and safety protocols to provide safe and timely transportation for passengers.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Bus Driver
BEST CHOICE TRANSPORTATION
West Orange, NJ
05.2019 - 05.2024
- Kept bus interiors clean and tidy to provide comfortable passenger environments.
- Completed pre- and post-trip bus inspections for safe passenger transportation.
- Maintained a clean and sanitary bus interior by regularly inspecting for cleanliness, removing trash, and reporting necessary repairs to management.
- Operated bus and navigation equipment in alignment with company safety, DOT, and local traffic standards and regulations.
- Assisted in maintaining bus cleanliness with regular sanitizing and disinfecting.
- Transported passengers safely along prescribed routes according to tight schedules.
- Complied with all relevant state and federal regulations regarding school transportation services, ensuring the safety and well-being of students at all times.
School Bus Driver Trainer
BEST CHOICE TRANSPORTATION
West Orange, NJ
05.2019 - 05.2024
- Championed ongoing education among veteran drivers through continuing education courses addressing industry trends and new technologies.
- Ensured timely completion of certification requirements for all drivers through diligent tracking mechanisms, minimizing potential disruptions to service delivery.
- Facilitated collaboration among trainers by organizing team meetings to discuss best practices and share experiences in the field.
- Enhanced driver safety by conducting comprehensive training sessions on defensive driving techniques and emergency procedures.
- Reduced accident rates among trainees through meticulous instruction in vehicle maintenance and pre-trip inspections.
- Safeguarded student passengers by ensuring all drivers were proficient in handling medical emergencies while en route to their destinations.
- Identified driver training needs to make recommendations to manager.
Security Officer
Omni Security
Newark, NJ
11.2021 - 01.2022
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Conducted regular patrols of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Improved overall security presence by consistently enforcing company policies and procedures.
- Reported irregularities such as fire and safety hazards to maintenance.
- Checked identification badges for employees and visitors, preventing unauthorized access to restricted areas.
- Secured personal and company goods against robbery, vandalism, and illegal entry.
- Contacted law enforcement in case of unauthorized persons, documents, and materials.
Childcare Provider
PROGRAM FOR PARENTS
Newark, NJ
08.2013 - 12.2017
- Developed strong relationships with families, providing regular updates on child progress and establishing trust.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Developed age-appropriate activities and crafts to engage children.
- Maintained clean facilities by following sanitation protocols, ensuring a healthy environment for all children.
- Maintained clean and organized living and play areas to promote child health and safety.
- Developed engaging activities to help children learn and grow.
- Established and followed stable routine for children to meet emotional and developmental needs.
- Maintained cleanliness of childcare spaces by performing regular housekeeping tasks such as laundry, dishes, and sanitizing toys.
- Improved language skills in young learners through engaging storytelling sessions and interactive games.
- Met with parents about daily activities, positive developments, and issues.
Home Health Aide
Omnicare
Newark, NJ
05.2005 - 10.2008
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted clients with daily living activities, enhancing their independence and quality of life.
- Performed light housekeeping duties including laundry linen changes sweeping vacuuming and mopping ensuring a clean and organized living space for patients.
- Monitored progress and documented patient health status changes to keep care team updated.
- Provided mobility assistance such as walking and regular exercising.
- Provided companionship reducing feelings loneliness isolation improving patient''s overall emotional wellbeing.
- Communicated effectively both verbally written communication keeping everyone involved informed about ongoing progress changes related patient''s care plan.
Education
WORD PROCESSING - Certification
Essex County College
Newark, NJ07.1996
High School Diploma -
EAST ORANGE HIGH SCHOOL
East Orange, NJ06.1981
Skills
- Pre-Trip Inspections
- Defensive Driving
- Passenger Safety
- Local route knowledge
- Passenger Assistance
- Transporting Students
- Map Reading
- Route Planning
- Vehicle inspection
- Emergency Procedures
- Passenger Interaction
- Bus Operation
- Vehicle Safety and Maintenance
- Communication and Interpersonal Skills
- Valid Drive CDL License Class B (A,P,S)
Certification
- Word processing-10 YEARS
- Certified CHILDCARE PROVIDER, PROGRAM FOR PARENTS - 10 YEAR
- Licensed CDL B,P,S /BUS DRIVER -
Languages
English
Limited Working
Timeline
Security Officer
Omni Security
11.2021 - 01.2022
Bus Driver
BEST CHOICE TRANSPORTATION
05.2019 - 05.2024
School Bus Driver Trainer
BEST CHOICE TRANSPORTATION
05.2019 - 05.2024
Childcare Provider
PROGRAM FOR PARENTS
08.2013 - 12.2017
Home Health Aide
Omnicare
05.2005 - 10.2008
WORD PROCESSING - Certification
Essex County College
High School Diploma -
EAST ORANGE HIGH SCHOOL