Michelle Ju
Cypress,CA
Summary
Hardworking individual with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience through a strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Monitoring Specialist
ECAM
Long Beach, California
08.2025 - Current
- Monitored processes to ensure compliance with safety and quality standards.
- Communicated updates to team members regarding process changes promptly.
- Monitored alarm systems to identify security breaches and emergency situations.
- Maintained accurate records of all monitored alarms and responses taken.
Personal Assistant
Milton Supreme LLC
Dorado, Puerto Rico
04.2021 - 01.2024
- Arranged travel logistics, covering flights and accommodations for clients and associates.
- Ran errands to help with daily tasks, enabling employer to focus on more pressing duties.
- Performed calendar management and scheduling of appointments.
- Created personalized meals based on client dietary preferences and restrictions.
Cashier & E-Commerce Assistant
Pro Boxing Supplies
Studio City, California
05.2020 - 02.2021
- Assisted customers in selecting boxing equipment and supplies.
- Maintained accurate cash drawer and handled daily cash reconciliation.
- Provided outstanding customer service to ensure a positive shopping experience.
- Restocked merchandise and organized displays to enhance store appearance.
- Managed ecommerce platform by keeping product descriptions updated along with pricing changes.
Front Desk
Box N' Burn
Santa Monica, California
04.2017 - 03.2020
- Managed client intake for group classes and private sessions
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Processed cash and credit card transactions for memberships, private sessions, and gym merchandise.
Education
High School Diploma -
Crescenta Valley High
La Crescenta01-2009
Some College (No Degree) - Cinematic Arts
Azusa Pacific University
Azusa, CASkills
- Cash handling procedures
- Inventory organization
- Attention to detail
- Problem solving
- Time management
- Team collaboration
- Conflict resolution
- Customer service orientation
Certification
California Food Handler’s Card (November 2024 to November 2027)
Timeline
Monitoring Specialist
ECAM
08.2025 - Current
Personal Assistant
Milton Supreme LLC
04.2021 - 01.2024
Cashier & E-Commerce Assistant
Pro Boxing Supplies
05.2020 - 02.2021
Front Desk
Box N' Burn
04.2017 - 03.2020
High School Diploma -
Crescenta Valley High
Some College (No Degree) - Cinematic Arts
Azusa Pacific University