Michelle C. Kaverman
Naples,FL
Summary
Astute Physical Security Specialist with 11 years of experience with infrastructure security processes and procedures for performing physical and personnel security monitoring, screening and reporting to maintain oversight of facilities. Orchestrates protective measures to safeguard information from loss, compromise or unauthorized disclosure to protect workforce, facilities and infrastructure from threats and effects of natural disasters. Collaborates with design specialists, operations personnel and other specialists to determine appropriate protection systems for maximum security while minimizing adverse impacts to organization's mission.
Overview
22
22
years of professional experience
Work History
VP of Physical Security
First Foundation Bank
12.2021 - Current
- Responsible for physical security of 33 offices in FL, TX, NV, CA and HI
- Reported to and assisted SVP Director of Security and Privacy
- Identified and resolved areas of risk and exposure and recommended solutions and improvements to access control systems and video surveillance systems.
- Identified new and innovative approaches to physical security training and executed training to direct and guide physical security staff.
- Offered subject matter expertise surrounding physical security strategy and performed site inspections to adhere to physical security strategy and standards.
- Applied and shared intelligence with law enforcement to secure employees, locations and assets in response to and in anticipation of threats.
- Coordinated and managed vendor relationships to meet service level agreements.
- Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
- Conducted regular inspection of key areas to spot and control security concerns.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Reported suspicious activities and persons to law enforcement.
- Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
- Gathered information, identified, and implemented resolution, planned follow-up and logged and filed incident report to successfully manage complaints.
- Established emergency response to manage and respond to physical security needs of employees, buildings, technology and materials.
Security and Fraud Officer
First Florida Integrity Bank
02.2015 - 12.2021
- Evaluated customer data to identify and prevent fraudulent activities
- Reviewed reports and individual transactions which appeared suspicious to uncover possible fraudulent activity
- Performed risk assessments to determine level of fraud risk and prioritize investigations
- Analyzed large amounts of data to find patterns of fraud and anomalies
- Tracked fraud cases and monitored trends to develop strategies for prevention
- Coached and trained staff on fraud prevention techniques to increase awareness and reduce risk
- Worked with third-party vendors to access and analyze data and systems
- Evaluated success of fraud detection systems to identify areas for improvement
- Conducted forensic analyses of financial records to identify fraudulent activity and accurately report findings
- Collaborated with internal and external stakeholders to create and maintain fraud prevention strategies
- Established and maintained positive working relationships with external law enforcement agencies to support fraud investigations
- Testified in court for both civil and criminal cases, answering questions honestly and respectfully
Special Projects Officer
First Florida Integrity Bank
08.2012 - 02.2015
- Monitored project progress, identified risks and took corrective action as needed
- Maintained open communication by presenting regular updates on project status to customers
- Scheduled and facilitated meetings between project stakeholders to discuss deliverables, schedules and conflicts
- Developed and implemented project plans and budgets to ensure successful execution
- Analyzed project performance data to identify areas of improvement
- Sourced, vetted and managed vendors needed to accomplish project goals
- Facilitated workshops to collect project requirements and user feedback
- Skilled at working independently and collaboratively team environment
- Self-motivated, with strong sense of personal responsibility
Vice President of Operations
The Royal Palm Bank of Florida
10.2001 - 08.2012
- Applied excellent problem-solving, process development, and strategic implementation skills to lead and support all areas of operations
- Hired and managed employees to maximize productivity while training staff on best practices and protocols
- Supported Executive Team in reviewing, identifying and prioritizing strategic initiatives
- Identified issues with production, workforce, and material sourcing and implemented successful solutions
- Evaluated product development strategies and prepared alternative approaches to goal achievement
- Supported project management team for optimal performance
- Established performance goals for department and outlined processes for achievement
- Mitigated regulatory risks by overseeing adherence to insurance and safety regulations
Education
Associate of Science - Business
Vermont College
Montpelier, VT06.1986
Skills
- Facilities Inspection
- Develop Security Standards
- Interviews and Interrogations
- Active Shooter Training
- Physical Security Information Management
- Alarm System Monitoring
- Security Improvements
- Threat Analysis
- Video Surveillance Systems
- Respond to Emergencies
- Video Surveillance Systems
- Respond to Emergencies
Timeline
VP of Physical Security
First Foundation Bank
12.2021 - Current
Security and Fraud Officer
First Florida Integrity Bank
02.2015 - 12.2021
Special Projects Officer
First Florida Integrity Bank
08.2012 - 02.2015
Vice President of Operations
The Royal Palm Bank of Florida
10.2001 - 08.2012
Associate of Science - Business
Vermont College