Michelle Robb ( Kerson)
Aitkin,MN
Summary
Compassionate caregiver with experience with Helen Olson, adept at promoting independence and enhancing quality of life. Proven problem-solver skilled in elderly care, successfully building strong client relationships while maintaining high cleanliness standards. Recognized for exceptional time management and organizational skills, ensuring clients receive personalized support and attention. I also have experience first hand with caring for my late grandfather who had dementia.
Overview
2025
2025
years of professional experience
Work History
Caregiver
Helen Olson
- Assisted clients with activities of daily living, promoting independence and quality of life.
- Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
- Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
- Performed light housekeeping duties to maintain cleanliness standards while respecting the patient''s personal space.
- Built strong relationships with clients to deliver emotional support and companionship.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Vintage Camper Business
Own Company
Yoxford UK
07.2022 - 04.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
Company Director
Parker Finch Housing Ltd
Glemsford Suffolk UK
03.2015 - 05.2020
- Increased revenue by identifying new business opportunities and implementing successful marketing campaigns.
- Implemented robust risk management strategies to mitigate potential threats, ensuring the long-term stability and success of the company.
- Executed digital marketing channel strategies and tactics for content creation, paid search, search engine optimization and social media to achieve client's goals.
- Maximized profitability through the implementation of cost-saving measures and budgetary controls.
- Boosted company efficiency by streamlining processes and implementing effective management strategies.
- Identified client opportunities for new business proposals and developed sales plans for each target account.
Hospitality Worker
Susie Darvell.
Old Rectory. Lavenham. Suffolk. UK
02.2007 - 09.2009
- Performed general cleaning by sweeping and mopping floors, washing dishes and emptying trash.
- Prepared food and beverages and verified adherence of quality and safe food-handling standards.
- Reduced risks by maintaining clean and organised work environment.
- Collaborated with team members to consistently deliver high-quality service in a fast-paced environment.
- Communicated with customers to promptly resolve complaints and address inquiries.
- Processed payments with focus on accuracy and correct cash-handling procedures.
- Delivered excellent customer service to support company reputation and patron satisfaction.
- Greeted guests with friendly and professional acknowledgment to build rapport.
- Handled guest complaints professionally, resolving issues quickly to promote positive experiences.
- Supported restaurant operations by assisting servers during busy periods or covering shifts as needed.
- Enhanced guest satisfaction by providing exceptional customer service and promptly addressing concerns.
- Trained new staff members on proper customer service and hospitality policies.
- Maintained pristine cleanliness in rooms and common areas, contributing to positive guest reviews.
- Improved guest satisfaction by providing prompt and courteous service.
Ballet Teacher
Camberley Surrey UK
United Kingdom.
06.2003 - 02.2005
- Planned, prepared, and delivered lesson plans introducing students to dance techniques and ballet positions.
- Organized successful recitals showcasing students'' progress and talents, generating increased enrollment numbers in subsequent semesters.
- Promoted a positive learning environment by encouraging open communication, collaboration, and creativity among students.
- Planned routines for recitals and performances.
- Created and developed lesson plans to meet students' academic needs.
Education
Intermediate Certificate - Modern/Jazz & Ballet
Hurst Lodge Dance School.
Sunningdale Berkshire.08.1995
Skills
- Respectful and compassionate
- Time management
- Elderly care
- Problem-solving
Timeline
Vintage Camper Business
Own Company
07.2022 - 04.2024
Company Director
Parker Finch Housing Ltd
03.2015 - 05.2020
Hospitality Worker
Susie Darvell.
02.2007 - 09.2009
Ballet Teacher
Camberley Surrey UK
06.2003 - 02.2005
Caregiver
Helen Olson
Intermediate Certificate - Modern/Jazz & Ballet
Hurst Lodge Dance School.