Michelle Kindle
Herriman,UT
Summary
Dynamic HR Data Specialist with extensive experience at OOCL Inc. USA, leveraging ADP expertise and data analysis to drive staffing efficiency across North America. Proven track record in coaching leaders and enhancing team support, while maintaining professional integrity and effective communication. Passionate about optimizing HR processes and delivering impactful results.
Overview
1
1
Certification
19
19
years of professional experience
Work History
Sr. HR Data Specialist
OOCL Inc. USA
04.2023 - Current
- Collaborate with Corporate HR in Hong Kong, China on headcount and staffing requests
- Acted as primary contact for staffing, hiring, and data needs across Canada, Mexico, Costa Rica, and US
- Manage all personnel data changes, including salary, title, and company details, within ADP Workforce Now
- Obtained approvals from managers and VPs for staff changes and headcount requests
- Partner with recruiting teams to communicate staffing request approvals
- Coach managers and VPs on staff requests and personnel actions requirements
- Delivered ad hoc reporting to VP of HR
People Experience Specialist
1-800 Contacts
01.2019 - 01.2023
- Acted as subject matter expert for all leave of absence programs for the company (e.g. FMLA, company leave, personal, ADA accommodation, bereavement)
- Administered leave programs, efficiently processing over 200 requests for leave of absence and ensuring compliance with necessary documentation and notifications.
- Coached managers on best practices for handling team member leave cases, strengthening working relationships and enhancing team support.
- Coordinated and led LOA trainings for Customer Department managers
- Collaborated with managers and HR business partners on ADA Accommodations and engaged associates in the interactive process
- Informed associates about proper leave usage and monitoring exhaustion levels.
- Maintained high level of confidentiality with sensitive medical and personal information
- Worked closely with Recruiting to hire all new associates in ADP utilizing DocuSign and 321Forms
- Coordinated with admins and managers on all onboarding scheduling for professional new hires
- Presented and led ADP registration presentation for all new hire classes and professional new hires
Payroll Processor
1-800 Contacts
01.2017 - 01.2019
- Handled all aspects of biweekly payroll processing for over 900 associates
- Collaborated with Payroll Manager to communicate updates, changes, or issues from associates to ensure timely and accurate payroll processing
- Resolved payroll inquiries related to PTO, special calculations, time and attendance, and 401k, enhancing associate satisfaction.
- Compiled and analyzed payroll reports in Excel from ADP, providing insights to support leadership decisions.
- Complied with garnishment/child support orders and levies
- Verified new hire documentation, including form I-9, W-4, and background screenings, ensuring compliance and accuracy for onboarding.
- Supported Benefits Coordinator and People Experience Coordinator with HRIS system audits and benefit billing
Compliance Doctor Service Line
1-800 Contacts
01.2015 - 01.2017
- Delivered customer support and professionalism to eye care providers verifying prescriptions for customer orders.
- Processed faxes and managed doctor calls promptly.
Restaurant Manager
PF Chang's China Bistro
01.2010 - 01.2011
- Managed complex schedules for front of the house staff (servers, bartenders, server assistants) for a very busy and popular restaurant
- Interviewed potential employees to find the right fit for the restaurant's culture and vision
- Oversaw training and mentoring of new employees
- Performed quality control checks twice daily to ensure proper food preparation and safety
- Worked closely with Head Chef and Sous Chef on the line to ensure every dish was prepared according to high standards
- Maintained employee files with W4's, I-9's and direct deposits
- Built relationships with regular customers and ensured all staff did everything they could to make them want to come back again
Office Manager
Executive Business Solutions
01.2008 - 01.2009
Payroll Specialist
PFCB Inc.
01.2007
Education
Bachelor of Science - Human Resources Management
Utah Valley University
Orem, UT12-2027
Associate of Science - Fine Arts
Utah Valley University
Orem, UT01-2003
Skills
- HR analytics tools
- ADP expertise
- Data analysis
- Organizational skills
- Effective communication
- Written communication
- Professional integrity
- Data analysis
Certification
- SHRM-Certified Professional
Timeline
Sr. HR Data Specialist
OOCL Inc. USA
04.2023 - Current
People Experience Specialist
1-800 Contacts
01.2019 - 01.2023
Payroll Processor
1-800 Contacts
01.2017 - 01.2019
Compliance Doctor Service Line
1-800 Contacts
01.2015 - 01.2017
Restaurant Manager
PF Chang's China Bistro
01.2010 - 01.2011
Office Manager
Executive Business Solutions
01.2008 - 01.2009
Payroll Specialist
PFCB Inc.
01.2007
Bachelor of Science - Human Resources Management
Utah Valley University
Associate of Science - Fine Arts
Utah Valley University