Michelle Kleinert
Kankakee,IL
Summary
Well organized individual with 19 years of experience focused on increasing production and minimizing downtime. Adaptive and deadline-oriented with capacity to execute and complete multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen.
Overview
20
20
years of professional experience
Work History
Production Operator
CSL Behring, Corporate Communications
Bradley, IL
05.2013 - Current
- Operated and monitored production equipment to ensure efficient and safe operations.
- Collaborated with team members to increase efficiency and productivity on the production line.
- Communicated effectively with supervisors regarding work progress, challenges, and any potential safety concerns.
- Assisted in training new employees on proper machine operation techniques and safety protocols.
- Maintained accurate logs and records of production output, quality control tests, and other related activities.
General Manager
FASTSIGNS of Kankakee
Kankakee, IL
02.2004 - 05.2013
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Resolved customer complaints quickly while maintaining high quality standards of service delivery.
- Supervised employees through planning, assignments, and direction.
- Tracked monthly sales to generate reports for business development planning.
- Built and maintained loyal, long-term customer relationships through effective account management.
Education
Associate of Applied Science - Business Management & Marketing
Kankakee Community College
Kankakee, IL05-2000
Skills
- Self-motivated
- Flexible
- Task oriented
- Proactive
References
References available upon request.
Timeline
Production Operator
CSL Behring, Corporate Communications
05.2013 - Current
General Manager
FASTSIGNS of Kankakee
02.2004 - 05.2013
Associate of Applied Science - Business Management & Marketing
Kankakee Community College