Michelle K.M. McShane
PUYALLUP,USA
Summary
Possesses versatile skills in project management, problem-solving, and collaboration. Brings fresh perspective and strong commitment to quality and success. Recognized for adaptability and proactive approach in delivering effective solutions.
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives.
Overview
14
14
years of professional experience
Work History
Tom Team
Amazon.com Warehouse BF14
08.2023 - Current
- Monitored and enforced compliance with safety, security, and transportation regulations.
- Facilitated resolution of transportation-related issues to enhance operational efficiency.
- Served as primary liaison between operations and TOM team to streamline information flow and enhance collaboration.
- Coordinated support efforts for team members, ensuring seamless workflow and task completion.
- Managed trailer inventory maintenance and auditing processes to ensure accuracy and organization.
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Excelled in both independent tasks and collaborative projects to achieve team objectives.
- Proven ability to learn quickly and adapt to new situations.
- Skilled at working independently and collaboratively in a team environment.
Inbound Receive Clerk
Amazon.com Warehouse MQJ1
10.2020 - 08.2023
- Verified manifests of incoming TL/LTL shipments
- Managed performance and workflow for downstream associates
- Coordinated the movement of all trailers with incoming TL/LTL shipments
- Maintained and audited trailer inventory in the trailer yard
- Created a quip for the FHD leaderships to keep track of live loads coming in and share it with the rest of the other shifts
- Participated in an away team give support to KRB6
- Processed incoming and outgoing shipments, ensuring accuracy in order fulfillment.
- Operated warehouse equipment, adhering to safety protocols and operational guidelines.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
- Analyzed workflow processes, recommending improvements that enhanced productivity across shifts.
- Oversaw daily operations, ensuring compliance with company policies and quality standards.
- Maintained inventory accuracy through regular cycle counting and reconciliation efforts.
- Collaborated with team members to optimize workflows and improve order processing efficiency.
- Assisted in training new staff on warehouse procedures and safety practices.
- Implemented time-saving techniques that reduced handling times for high-volume orders.
Dock Process Associate
Amazon.com Warehouse IND1
02.2019 - 10.2020
- Managed performance and workflow for downstream associates
- Coordinated the movement of all trailers with incoming TL/LTL shipments
- Maintained and audited trailer inventory in the trailer yard
- Operated material handling equipment to efficiently move products throughout warehouse.
- Maintained accurate inventory records through regular cycle counts and system updates.
- Trained new associates on safety protocols and operational procedures, enhancing team performance.
- Implemented process improvements that streamlined workflows and reduced operational delays.
Dock Associate and Coordinator
Amazon.com Warehouse IND1
03.2012 - 02.2019
- Verified manifests of incoming TL/LTL shipments
- Managed performance and workflow for downstream associates
- Coordinated the movement of all trailer’s with incoming TL/LTL shipments
- Maintained and audited trailer inventory in the trailer yard
- Obtained the IND1 All-star award for exceeding goals set forth by leaders
- Facilitated training for associates to complete multiple/advanced job functions
- Participated in a Kaizen for Outbound Transship
- Participated in a Kaizen for Each Receive
- Participated in 3 Away Team to help train associates at a different FC
- SNA7- give support to the dock
- CMH1- trained the Dock PA
- CLT3- trained the Receive Clerk/Dock PA
- Operated powered industrial equipment for efficient loading and unloading of shipments.
- Maintained accurate inventory records using warehouse management systems.
Seasonal Shipping Clerk
PIN1 Supplemental FC
09.2017 - 12.2017
- Verified manifested of incoming TL/LTL shipments
- Managed performance and workflow for downstream associates
- Coordinated the movements for incoming and outgoing trailers with TL/LTL shipments
- Maintained and audited trailer inventory in the trailer yard
- Help with Problem Solve in inbound/outbound department
- Trained associates in different process paths
- Help make a PMV to manifest vendor loads
- Processed incoming and outgoing shipments, ensuring compliance with safety regulations.
- Coordinated logistics for inventory management, optimizing shipping schedules and routes.
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Dependable and responsible
- Multitasking Abilities
- Computer skills
- Flexible and adaptable
Timeline
Tom Team
Amazon.com Warehouse BF14
08.2023 - Current
Inbound Receive Clerk
Amazon.com Warehouse MQJ1
10.2020 - 08.2023
Dock Process Associate
Amazon.com Warehouse IND1
02.2019 - 10.2020
Seasonal Shipping Clerk
PIN1 Supplemental FC
09.2017 - 12.2017
Dock Associate and Coordinator
Amazon.com Warehouse IND1
03.2012 - 02.2019